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Extended Stay America - Philadelphia - Horsham - Dresher Rd.
- Hotels
- Horsham, PA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
537 Dresher Rd., Horsham, PA, 19044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The cupboards are bare The room has a kitchenette, with a fridge and a 2-burner stovetop. But there are NO pots, pans, plates, bowls, cups, mugs, or silverware. There isn't even a coffee maker. Not even any disposable cups wrapped in plastic. So unless you brought a pot to boil water, you can't make coffee, or oatmeal in the morning. The cupboards are entirely empty. So if you want to actually use the kitchenette to cook anything, bring pots, pans, plates, bowls, and silverware.
Business response:
Catherine, thank you for taking the time to share your feedback. We regret not meeting your expectations and are disappointed our dishware policy was not communicated to you during the check-in process. Please know, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites, and our team gladly delivers them to your suite. Your feedback is appreciated, and we will remind our front desk to communicate this more clear... read more
Quick getaway Clean and comfortable. Met our needs just fine and at a great price.
Room was priced accordingly. Friendly staff The room was as expected. Good AC. Looked clean, but had a musky smell. almost like an animal or some skunky weed The toilet clogged 3 times and overflowed once. Wife yelled at me, like it was my fault-UNTIL IT DID IT TO HER LOL. Hotel Staff was very nice and hardworking ( but seemed to be understaffed). Worth what I paid for. Decent Value and clean, but bring a plunger lol
Business response:
Thank you for being our guest at Extended Stay America. We are happy to know you liked our affordable rates as well as our courteous staff. However, we are sorry for the cleanliness and maintenance issues you encountered during your stay. Your comments will be shared with the appropriate team members to address the problems you outlined. On behalf of everyone here, we look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
There were no wash clothes in my room. The bed had a lot of hair in it. Did they even change the sheets?
Business response:
Thank you very much for staying with us and taking the time to leave feedback. We are sorry our the housekeeping service issue you experienced during your stay We will share your comments with our team so that corrective measures can be taken. Also, we sincerely apologize if our housekeeping services were not shared with you at check-in. While our housekeeping service is designed for long-term guests, offering minimal intrusion to their home-like stay, we are happy to offer this service to you at a minimal fee. Towels and li... read more
The property was clean, spacious, and conveniently located to other shopping needs
An older property with inferior soundproofing
Business response:
Thank you for the feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Horsham - Dresher Rd.
How is Extended Stay America - Philadelphia - Horsham - Dresher Rd. rated?
Extended Stay America - Philadelphia - Horsham - Dresher Rd. has a 4.2 star rating with 1,288 reviews.
When is Extended Stay America - Philadelphia - Horsham - Dresher Rd. open?
Extended Stay America - Philadelphia - Horsham - Dresher Rd. is open now. It will close tomorrow at 12:00 a.m.