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Extended Stay America - Philadelphia - Horsham - Dresher Rd.
- Hotels
- Horsham, PA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
537 Dresher Rd., Horsham, PA, 19044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The rooms are nice. The customer service sucked with one off the employees. When we checked in around 5:30 our room was not ready we waited 15-20 minutes. The nice employee apologized meanwhile the nasty lady came back to check us in. I guess I was taking to long she was tapping her fingers on screen, body language nasty. The customer in front of me she was ruined to them as well. Once I was completely checked in the nice one apologized again and told me to have a good night while the other one still looked at me nasty. Busy... read more
Business response:
Raven, thank you for staying with us and for your candid review. We regret the wait time you encountered during check-in and apologize for the unprofessional behavior of one of our front desk associates. We will share your comments with the appropriate individuals and make sure we are more consistent in our service delivery. We hope you will return so we can make it up to you. Sincerely, Hotel Management
It’s was okay good stay for piece and quiet but shower kept running
Business response:
Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
The cupboards are bare The room has a kitchenette, with a fridge and a 2-burner stovetop. But there are NO pots, pans, plates, bowls, cups, mugs, or silverware. There isn't even a coffee maker. Not even any disposable cups wrapped in plastic. So unless you brought a pot to boil water, you can't make coffee, or oatmeal in the morning. The cupboards are entirely empty. So if you want to actually use the kitchenette to cook anything, bring pots, pans, plates, bowls, and silverware.
Business response:
Catherine, thank you for taking the time to share your feedback. We regret not meeting your expectations and are disappointed our dishware policy was not communicated to you during the check-in process. Please know, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites, and our team gladly delivers them to your suite. Your feedback is appreciated, and we will remind our front desk to communicate this more clear... read more
Quick getaway Clean and comfortable. Met our needs just fine and at a great price.
Frequently asked questions about Extended Stay America - Philadelphia - Horsham - Dresher Rd.
How is Extended Stay America - Philadelphia - Horsham - Dresher Rd. rated?
Extended Stay America - Philadelphia - Horsham - Dresher Rd. has a 4.2 star rating with 1,313 reviews.
When is Extended Stay America - Philadelphia - Horsham - Dresher Rd. open?
Extended Stay America - Philadelphia - Horsham - Dresher Rd. is open now. It will close tomorrow at 12:00 a.m.