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Extended Stay America - Philadelphia - Horsham - Dresher Rd.
- Hotels
- Horsham, PA
About this business
Location details
537 Dresher Rd., Horsham, PA, 19044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was ok
Business response:
Dear Geoffrey, Thank you for taking the time to post your review. We always want our guests to have a pleasant experience and are glad we made this possible for you. We hope you will revisit Extended Stay America so we can provide you with another great stay.Sincerely, Hotel Management
This property sermed an old property they try to maintain it with spending less money bur the suites are good for somebody decides to stay for a long time and cook by herself because the king size bed suit had a good kitchen with a large freezer,refrigerator, stove and cabinets .
Business response:
Dear Shila, Thank you very much for reviewing your recent stay at our hotel. We appreciate your compliments on sharing your positive thoughts about the suite. However, we are sorry for not meeting all expectations. Your feedback is valuable to us as we strive to improve every visit, and your comments about the need for updating are shared with our management team, and we will implement many upgrades to our property! Until those plans are approved, our goal is to deliver the best service of any hotel in the area, and we hope ... read more
Nothing to add
Difficult We hecked into room 233, which was questionable cleaned recently...there were dust on the phne, the kitchen floor was sticky, the bath exhaust fan was working, the fan in ac unit has a faulty bearing which was noisy when running and finally, found roaches at several places in room. We were moved to room 252 which had a mouse trap behind tv stand. The refrigerator had a clunky sound from it while running.
Business response:
Dear Charles, Thank you for choosing to stay at our hotel and for sharing your comments. We are very disappointed to read about the issues you encountered. Please accept our apologies for not delivering the exceptional stay you deserved. We take our guest’s feedback seriously, and we hope you will stay with us again for a much-improved experience the next time your travels bring you this way.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Horsham - Dresher Rd.
How is Extended Stay America - Philadelphia - Horsham - Dresher Rd. rated?
Extended Stay America - Philadelphia - Horsham - Dresher Rd. has a 3.1 star rating with 2,467 reviews.
When is Extended Stay America - Philadelphia - Horsham - Dresher Rd. open?
Extended Stay America - Philadelphia - Horsham - Dresher Rd. is open now. It will close tomorrow at 12:00 a.m.