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Extended Stay America - Philadelphia - Horsham - Dresher Rd.
- Hotels
- Horsham, PA
About this business
Location details
537 Dresher Rd., Horsham, PA, 19044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Quick getaway Clean and comfortable. Met our needs just fine and at a great price.
Room was priced accordingly. Friendly staff The room was as expected. Good AC. Looked clean, but had a musky smell. almost like an animal or some skunky weed The toilet clogged 3 times and overflowed once. Wife yelled at me, like it was my fault-UNTIL IT DID IT TO HER LOL. Hotel Staff was very nice and hardworking ( but seemed to be understaffed). Worth what I paid for. Decent Value and clean, but bring a plunger lol
Business response:
Thank you for being our guest at Extended Stay America. We are happy to know you liked our affordable rates as well as our courteous staff. However, we are sorry for the cleanliness and maintenance issues you encountered during your stay. Your comments will be shared with the appropriate team members to address the problems you outlined. On behalf of everyone here, we look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
There were no wash clothes in my room. The bed had a lot of hair in it. Did they even change the sheets?
Business response:
Thank you very much for staying with us and taking the time to leave feedback. We are sorry our the housekeeping service issue you experienced during your stay We will share your comments with our team so that corrective measures can be taken. Also, we sincerely apologize if our housekeeping services were not shared with you at check-in. While our housekeeping service is designed for long-term guests, offering minimal intrusion to their home-like stay, we are happy to offer this service to you at a minimal fee. Towels and li... read more
The property was clean, spacious, and conveniently located to other shopping needs
An older property with inferior soundproofing
Business response:
Thank you for the feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Site and shift manager were very friendly and accommodating.
Business response:
It was our pleasure having you as our guest at Extended Stay America, and thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and our facilities and service were to your satisfaction. We look forward to sharing your positive feedback with our team. Please visit with us again the next time you are in the area. Sincerely, Hotel Management
Staff was friendly
Business response:
Thank you for choosing Extended Stay America for your recent accommodations. We appreciate you mentioning our friendly, helpful staff. We pride ourselves on 100% guest satisfaction, so we are thrilled this was your experience. Your compliments will be shared with the team to let them know their efforts were noticed . We appreciate you being our guest, and we hope to welcome you back soon! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Horsham - Dresher Rd.
How is Extended Stay America - Philadelphia - Horsham - Dresher Rd. rated?
Extended Stay America - Philadelphia - Horsham - Dresher Rd. has a 3.1 star rating with 2,438 reviews.
When is Extended Stay America - Philadelphia - Horsham - Dresher Rd. open?
Extended Stay America - Philadelphia - Horsham - Dresher Rd. is open now. It will close tomorrow at 12:00 a.m.