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Extended Stay America - Philadelphia - Horsham - Welsh Rd.
- Hotels
- Horsham, PA
About this business
Extended Stay America Hotel Philadelphia - Horsham - Welsh Rd. is located at 114 Welsh Rd, Horsham, PA. This business specializes in Hotels & Motels and Other Lodging.
Location details
114 Welsh Rd., Horsham, PA, 19044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff is always pleasant and as helpful as they can be. It's a great location and along with being safe and quiet, its a great place to relax and get some sleep. My only complaint is they could probably get new linens and more kitchenware-- simply, some of the things in some rooms are outdated and could use some TLC.
Business response:
Dear Shaun, We are flattered by your kind review of Extended Stay America. Our goal is to provide a great experience for our guests with clean, comfortable suites and excellent service, all in a safe environment, and we are glad you agree. We will discuss your observations with our team, and we are grateful for the feedback that helps us better serve our guests. We are delighted you included us in your travel plans and hope to welcome you back on a future visit.Sincerely,Hotel Management
Not as nice I stayed here several years ago and the condition of the room itself was much better. The room was fine. However, the bathroom was in pretty bad shape. The tub faucet was so loose it was difficult to regulate the temperature. It felt as if it would fall off at any second. Also, the bathroom light fixture was missing the cover, exposing the harsh fluorescent light bulb. I would stay here again. I just hope they get some maintenance work done before next time.
It is close to my work
Business response:
Dear Kia, We're pleased to hear that Extended Stay America's proximity to your workplace was convenient for you. We strive to provide a convenient and comfortable stay for all our guests. Should you require accommodations in the future, we would be delighted to welcome you back for another pleasant experience. Thank you for choosing to stay with us.Sincerely,Hotel Management
It was cool
As always, the staff is wonderful.
Business response:
Dear DOMINIC, Thank you for staying at Extended Stay America during your recent trip to the city. We are delighted you had an enjoyable and comfortable stay and appreciate the staff for the hospitality provided. Compliments will reach the concerned individuals. Please revisit, and we look forward to serving you again.Sincerely,Hotel Management
Front desk staff was lovely. Check in efficient. The room was clean. There was no ice machine available. The room had a large soaking tub, but the drain closure was broken. Would have loved to be able to soak after a very long day. Drove to WaWa for ice. Also, the location is well hidden. It’s off the main road on a small street the winds between two shopping centers. There’s no signage on the main street. Two separate GPS (car & phone) could only get to the street in front of the shopping centers. Difficult to find in dayli... read more
Business response:
Dear Susan, We appreciate your detailed feedback and are pleased to hear your positive comments about our front desk staff and efficient check-in process. However, we sincerely apologize for the inconvenience caused by the lack of an ice machine and the issues with the room's soaking tub and drainage. Your insights regarding the location are invaluable, and we will address the signage concern. Thank you for bringing these matters to our attention; we are committed to enhancing our guests' experiences. We hope to have the opp... read more
Frequently asked questions about Extended Stay America - Philadelphia - Horsham - Welsh Rd.
How is Extended Stay America - Philadelphia - Horsham - Welsh Rd. rated?
Extended Stay America - Philadelphia - Horsham - Welsh Rd. has a 4.2 star rating with 1,255 reviews.
When is Extended Stay America - Philadelphia - Horsham - Welsh Rd. open?
Extended Stay America - Philadelphia - Horsham - Welsh Rd. is open now. It will close tomorrow at 12:00 a.m.