This profile has been claimed by the business owner or representative.
Extended Stay America Hotel Philadelphia - Horsham - Welsh Rd. is located at 114 Welsh Rd, Horsham, PA. This business specializes in Hotels & Motels and Other Lodging.
114 Welsh Rd., Horsham, PA, 19044, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Room needs to be updated. Light switch didn't work, no cover on one light fixture, carpet very worn, bathroom had areas that weren't clean
Business response:
Ralph, thank you for the review. We apologize for anything other than a completely satisfying stay, and we appreciate the feedback. Your honest comments will be shared with our team, and we will use them for future improvements. We hope you will revisit the next time you are in the area. Sincerely, Hotel Management
Love the kitchenette and full fridge
Business response:
Cindy, thank you for the kind feedback. It's so nice to hear your suite felt like your own apartment. As an extended stay hotel, we do offer more 'apartment-like amenities' since many of our guests stay with us for weeks at a time and appreciate the comforts of home on the road. We are glad you enjoyed the fully equipped kitchen, with a refrigerator too. We look forward to welcoming you back soon to Extended Stay America. Sincerely, Hotel Management
I was there for 1 night, so it was fine for what I needed. Not somewhere I would stay for more than that. There was no remote for the TV. Both chairs were broken, did not feel safe to sit in. Carpet had stains and was dirty. Stuff (dust, crumbs maybe?) flew out of the vent when I turned the heat on. No comforter, just a fleece blanket on the bed. Had to go to front desk to get another one because the 1 wasn't enough to keep me warm. Water only came out of half of the shower head. Room had a weird smell, like a stale smell, t... read more
Business response:
Joseph, thank you for staying with us and sharing your experience. Please accept our apologies for the issues you encountered with your room. We have shared your concerns appropriately to ensure this does not happen again in the future. We appreciate your feedback and understanding, and we hope you will choose to stay with us again. Sincerely, Hotel Management
It was fine
Ample parking with safe environment, clean facility with a courteous and professional staff. The room has all of the amenities a person can want for a stay with additional services for a small fee. I would stay again and highly recommend to anyone visiting the area.
Business response:
Barry, thank you for your kind words about Extended Stay America. We are delighted to know that you had an excellent stay with us and that our team took great care of you. We are particularly glad your room provided all the comforts you expected and that you enjoyed all of the in-room amenities we provide. Thank you again for recommending us to future guests. We look forward to welcoming you back soon. Sincerely, Hotel Management
It was a short walk from the car to the road.
Business response:
Dennis, thank you for the feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Extended Stay America - Philadelphia - Horsham - Welsh Rd. has a 4.2 star rating with 1,255 reviews.
Extended Stay America - Philadelphia - Horsham - Welsh Rd. is open now. It will close tomorrow at 12:00 a.m.