This profile has been claimed by the business owner or representative.
Extended Stay America - Philadelphia - Malvern - Great Valley
- Hotels
- Malvern, PA
About this business
Location details
300 Morehall Rd., Rte. 29, Malvern, PA, 19355, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Would be nice if there was coffee in the morning
good
Business response:
Dear Sreekanth, Thank you for choosing Extended Stay America. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Sincerely,Hotel Management
Lisa at the front desk is the Best!!!
When you are away from home we all know that can be a a nuisance, but our stay here they have made us feel as if this a home away from home , thank you to all the staff for being so kind always greeting everyone with a 😊 smile ..even the pets we all know are also a part of the family thank u again for all your hospitality
Business response:
Dear Alicia, Thank you for selecting Extended Stay America and taking the time to write a review. We were delighted that our staff was attentive to your needs and made you feel at home. Our team works hard to ensure guests enjoy a comfortable and carefree stay, and we're glad this was your experience. It was a pleasure having you as our guest, and we hope to be your hotel of choice if another visit to our area is in your plans.Sincerely,Hotel Management
I WAITED 10 MIN IN LOBBY WHILE THE FRONT DESK CLERK WAS "PLAYING " OUT FRONT. BOTH FRONT DOORS WHERE OPEN 24 HRS WITH LEAVES BLOWING INTO LOBBLY AND NOT SAFE. THE ROOM LOOKED OLD AND WORN AND THE REFRIGORATOR MADE NOISE ALL NIGHT. THERE SEEMED TO BE A HOMELESS EMCAMPMENT HAVING A BON FIRE OUT FRONT AS WELL.
Business response:
Dear DENNIS, Thank you for sharing your remarks about your experience at our hotel. We are sorry for the disappointment and inconvenience caused to you. We are discussing this with our housekeeping and maintenance team to review the room and check the missed spots. Also, our front desk is available to help you, and we regret if they were not available at the mentioned time to serve you. Let us correct this for you on your next visit and regain your trust. Please return, and we will better your experience.Sincerely,Hotel Mana... read more
It was dirty and outdated for the price.
Business response:
Dear ANDREA, Thank you for your feedback on your recent stay at our hotel. We apologize for any inconvenience caused by the cleanliness and outdated condition of the property. We take your comments seriously and will ensure that improvements are made. We appreciate your feedback on the price and will review our offerings to provide fair value to our guests. Thank you for choosing to stay with us.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Malvern - Great Valley
How is Extended Stay America - Philadelphia - Malvern - Great Valley rated?
Extended Stay America - Philadelphia - Malvern - Great Valley has a 3.2 star rating with 1,532 reviews.
When is Extended Stay America - Philadelphia - Malvern - Great Valley open?
Extended Stay America - Philadelphia - Malvern - Great Valley is open now. It will close tomorrow at 12:00 a.m.