Extended Stay America - Philadelphia - Malvern - Great Valley

Donald 

on Expedia

4 years ago

A good experience. Personell were very helpful when we checked in. Room was clean and comfortable. My wife is frightened by elevators, so the woman who greeted us arranged for a first floor room, which was very helpful. Facilities for pets are provided and plenty of room to walk our pups. The rates are fair. We will stay again. 

Anonymous 

on Expedia

4 years ago

Attentive, personable service. Convenient location. Clean. Kitchen in the room with stove, refrigerator, and microwave. It would be great to add a recycling bin to the trash room. The staff were top notch, professional and helpful. 

Kelly 

on Expedia

4 years ago

Elevator didn’t work & we were on the second floor.. no assistance given.. pillows were soiled & cigarette burns in sheets 

Anonymous 

on Expedia

4 years ago

PA is dead. The place smelled like cigarette, mainly the bathroom. The toilet, sink, and bathtub wasn’t cleaned properly, there were some dirt. The trash bins weren’t prepared either. The trash bag wasn’t on the bin. The fridge is old and sticky and its door gets a little stuck sometimes. The place has kitchen but no paper towel nor hand or dish soap. It didn’t have any basic utensils and cup either. The bed was tough/rigid/hard. The whole place overall seems run down.