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Extended Stay America - Philadelphia - Malvern - Great Valley
- Hotels
- Malvern, PA
About this business
Location details
300 Morehall Rd., Rte. 29, Malvern, PA, 19355, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I did not like no coffee avail in lobby or a small coffee maker in the room. That was a huge turn off for me
Business response:
Dear Kathryn, We apologize for the inconvenience caused by the absence of coffee amenities during your stay. Providing a comfortable and convenient experience for our guests is important to us, and we regret falling short of your expectations in this regard. Your feedback is valuable, and we will review our offerings to ensure they meet the needs and preferences of our guests. Please know that we continuously strive to enhance our amenities and services, and we appreciate you bringing this matter to our attention. We hope yo... read more
Nice Room Good Stay, Clean spacious room
Business response:
Dear Mitchell, Thank you for your feedback! We are delighted to hear you had a good stay and enjoyed the clean, spacious room at Extended Stay America. Your comfort and satisfaction mean a lot to us, and we appreciate your positive comments. We look forward to welcoming you back soon!Sincerely,Hotel Management
All ok
Ive stayed at this property numerous times in the past. This time will probably be yhe last. The property itself is fine the room was mediocre at best. Out dated and needs to be refurbished. I was there for a month and bought the better internet. Dont its no different than the normal internet, waste of money. Room key stopped working about 2 weeks in, you have to call customer service and they call the nightshift attendant to come fix your card. Wouldnt of been bad if i didnt wait 10 mins just to get to my room and the key s... read more
Business response:
Dear Christopher, Thank you for sharing your experience with us. We appreciate you pointing out specific items you loved and areas where we can improve. However, reading that your disappointment outweighs your satisfaction while staying with us is disheartening. We always strive to provide every guest with the exceptional experience expected of us, and we regret falling short. Please be assured that we have taken note of all the concerns you raised to address them adequately, and we hope you will stay with us again for a muc... read more
Frequently asked questions about Extended Stay America - Philadelphia - Malvern - Great Valley
How is Extended Stay America - Philadelphia - Malvern - Great Valley rated?
Extended Stay America - Philadelphia - Malvern - Great Valley has a 3.2 star rating with 1,539 reviews.
When is Extended Stay America - Philadelphia - Malvern - Great Valley open?
Extended Stay America - Philadelphia - Malvern - Great Valley is open now. It will close tomorrow at 12:00 a.m.