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Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place

4.2
  • Hotels
  • Mt. Laurel, NJ

About this business

HospitalityHotels

Extended Stay America Hotel Philadelphia - Mt. Laurel - Crawford Place is located at 101 Diemer Dr, Mount Laurel, NJ. This business specializes in Hotels & Motels and Other Lodging. 

Location details

101 Diemer Dr., Mt. Laurel, NJ, 08054, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.2916 reviews
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J.N's profile image
5 years ago

Nice and quiet. Upset it was only one towel and one wash cloth. Employees was very nice. 

Business response:

We appreciate your evaluation of your stay at our hotel. A restful nights’ sleep is a must, and we are delighted to know your stay was a relaxing one due to the calm atmosphere we have. However, we regret the inconvenience had regarding towels. Your comments are highly appreciated, and we look forward to serving you again soon at Extended Stay America. Sincerely, Hotel Management 

HIROKUNI's profile image
HIROKUNI 
5 years ago
Elizabeth's profile image
Elizabeth 
5 years ago

Just ok For the price it was okay. The hotel as a whole needs some updating. The linens were clean but showed some wear and tear. Maintenance seemed to be lacking. The shower drain & bathroom sink drain were slow. The towel rack was placed back up with what seems to look like hot glue. The kitchen appliances looked old but clean. I was surprised to not find any silverware in the room. Tv worked but the picture was staticky. My neighbors across the hall were having an argument but with the tv and ac on, it drowned out the noi... read more

Business response:

Elizabeth, thank you for your valuable feedback. We are sorry for the disappointment you had regarding our property and will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. Kindly note, our brand standards require us to keep the kitchenware available at the front desk rather than leaving them in the suites. We will remind our them to communicate this more clearly going forward. On a positive note, we are happy you liked our staff and had an overall co... read more

Famille's profile image
Famille 
5 years ago

Room with a kitchen... but no more cooking pans and plates... not very useful. Not a breakfast. But room ok. 

Business response:

Thank you for being our guest. We are sorry for the issue you encountered and that you were unhappy with our grab-and-go breakfast. Your comment will be shared with our brand leaders to determine new breakfast offerings. Kindly note, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. We hope the otherwise positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago
Anonymous's profile image
Anonymous 
5 years ago

The property is cleaning when arriving the first day, but when past two day the services no coming too the rooms for cleaning, trow the trash and put the clean towels 

Business response:

Thank you for posting a review of your stay at Extended Stay America. We're glad to know you had a pleasant time with is, but we regret the inconvenience you had due to our housekeeping policy. Kindly note, being an extended stay hotel, we clean room weekly to maintain the privacy of our guests, but this service is always available on request for a minimal fee. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

J.N's profile image
5 years ago

Pleasant employees. Nice room. Area is great. L9ve the kitchen. 

Business response:

Please accept our sincere thanks for reviewing your stay at Extended Stay America. We are delighted to read that our well-kept room, hospitality, and location made such a wonderful impression on you. Your recognition of our efforts will serve to motivate us even more! It was our pleasure to have you as our guest, and we can’t wait to host you again on a future visit to the area. Sincerely, Hotel Management 

Hong/Tong's profile image
Hong/Tong 
5 years ago

Cheaper , hmm service, location is fine No body clean your room if stay less than a week, no cooking utensils. You need to change towel by yourself. Location is quiet. Free wife is bad 

Business response:

Thank you for being our guest. Although you liked our location, we are sorry for the inconvenience caused due to our hotel amenities. Please know, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk, and our team gladly delivers them to your suite. Your feedback regarding the internet connectivity has been shared with our service provider so that we anticipate no further problems. We hope to have another opportunity of welcoming you back soon for ... read more

Anonymous's profile image
Anonymous 
5 years ago

Frequently asked questions about Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place

How is Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place rated?

Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place has a 4.2 star rating with 916 reviews. 

When is Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place open?

Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place is open now. It will close tomorrow at 12:00 a.m.