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Extended Stay America Hotel Philadelphia - Mt. Laurel - Crawford Place is located at 101 Diemer Dr, Mount Laurel, NJ. This business specializes in Hotels & Motels and Other Lodging.
101 Diemer Dr., Mt. Laurel, NJ, 08054, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Two Extended Stays in the same lot??? Strangely there is another (much nicer) Extended Stay literally in the next lot. The one I stayed at had no signage, except for at the top right side of the building. Building needs a serious external makeover.
Business response:
Thank for reviewing your stay. We are sorry for the difficulties you experienced while reaching our hotel. We apologize our hotel does not meet your expectations. We will share your valuable comments regarding the condition of our property with our Brand Leaders so that they can take the necessary steps to make our future guests experience a better one. We hope you will allow us the opportunity to regain your trust. Sincerely, Hotel Management
Older property in need of remodeling and general maintenance
Business response:
Thank you for your stay and your feedback. It is truly disappointing to hear our property failed to meet your expectations. We will address the concerns with appropriate members of our organization to improve our future guest experience. Thank you again, and we hope you will give us another chance to host you the next time you are in the area. Sincerely, Hotel Management
The first room reeked of cigarette smoke. We were given another room but it had an odd smell also. We had important plans so we sprayed frebreze and dealt with it. But when we came back that evening the smell was back
Business response:
Thank you for taking the time to review your experience. We are sorry for the disappointing stay and for the odor you experienced in your both rooms. Our housekeeping team is doing a full inspection of all our suites as a precaution, and we have relayed your comments with them. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
It was ok, but missing a hairdryer. There were people yelling in their rooms.
Business response:
Thank you for choosing Extended Stay America. We are glad you had an overall great stay. However, we are sorry for the inconveniences you faced due to the noise from other guests. We wish we had the opportunity to address the issue while you were here as we would have done our best to ensure you were comfortable. Kindly note, hairdryer for your suite is available at the front desk upon request. We hope to see you again for a much better experience. Sincerely, Hotel Management
I was there only one night but over all it was nice...clean and quiet..see you next time
Business response:
Thank you for choosing Extended Stay America for your overnight stay. We are happy to see you enjoyed our well-kept property and that you had a great time at our hotel. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management
Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place has a 4.2 star rating with 930 reviews.
Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place is open now. It will close tomorrow at 12:00 a.m.