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Extended Stay America Hotel Philadelphia - Mt. Laurel - Crawford Place is located at 101 Diemer Dr, Mount Laurel, NJ. This business specializes in Hotels & Motels and Other Lodging.
101 Diemer Dr., Mt. Laurel, NJ, 08054, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Revel in the low price, its downhill from there The staff here is great. It is unfortunate that the hotel they work at is a mess. The sheets had stains, the covers had stains, the shower head was on the fritz, we made bacon on morning and set off the fire alarm to our room, no ventilation. The staff gave us a fan to put in our window. The dish selection is sparse the pots dirty.
Business response:
Adrianna, thank you for the feedback. Although you liked our staff, we are sorry for the issues you encountered with the cleanliness in your room. Be assured this has been shared with the housekeeping department to ensure a better experience going forward. We value your feedback and hope you will give us a chance to serve you better in the future. Sincerely, Hotel Management
Breakfast is very poor. Coffee, small muffin and soft bar and…...that's it!
Business response:
Thank you for your review. We are sorry our selections at our complimentary grab-and-go breakfast did not live up to your expectations. We will certainly pass along your feedback to the appropriate team regarding food and beverage selections at our hotel. We hope you will consider a second visit. Sincerely, Hotel Management
Our stay was good. There was not enough staff at the front desk and the free cooking supplies for the kitchen was very limited than advertised. They were out of forks and glasses. We also called down to the desk several times to try to get some extra towels but got no answer. Over all the room was clean and great but service was not.
Business response:
Jessica, thank you for being our guest at Extended Stay America. We are delighted to read you had a comfortable stay and liked the cleanliness of your room. However, we are sorry you were disappointed with your visit due to your front desk experience. We truly take pride in our guest service and the feedback we receive, good or bad, helps us to improve our services going forward. We hope you will consider giving us a chance in the future so we can provide you with the experience you should always expect from us. Sincerely, H... read more
Ntce
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Where stuff were so kind and welcoming!!! The room was clean but the sheets where not made out of cotton wish make the sleep not confortable. But over all I was satisfied with the stay and will come back again😊
Business response:
Fatima, thank you for choosing Extended Stay America. We are glad you had an overall pleasant stay and liked our friendly staff. We will share your valuable comments regarding the bed with the appropriate individuals. We appreciate your business and look forward to oyur next visit. Sincerely, Hotel Management
Wonderful. Would recommend this hotel to all my family and friends.
Business response:
Patricia, thank you for the perfect rating. We are glad you had a pleasant time at Extended Stay America. We appreciate your recommendation and look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place has a 4.2 star rating with 916 reviews.
Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place is open now. It will close tomorrow at 12:00 a.m.