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Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place
- Hotels
- Mt. Laurel, NJ
About this business
Extended Stay America Hotel Philadelphia - Mt. Laurel - Crawford Place is located at 101 Diemer Dr, Mount Laurel, NJ. This business specializes in Hotels & Motels and Other Lodging.
Location details
101 Diemer Dr., Mt. Laurel, NJ, 08054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was ok, but missing a hairdryer. There were people yelling in their rooms.
Business response:
Thank you for choosing Extended Stay America. We are glad you had an overall great stay. However, we are sorry for the inconveniences you faced due to the noise from other guests. We wish we had the opportunity to address the issue while you were here as we would have done our best to ensure you were comfortable. Kindly note, hairdryer for your suite is available at the front desk upon request. We hope to see you again for a much better experience. Sincerely, Hotel Management
I was there only one night but over all it was nice...clean and quiet..see you next time
Business response:
Thank you for choosing Extended Stay America for your overnight stay. We are happy to see you enjoyed our well-kept property and that you had a great time at our hotel. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management
Room service offered once a week. Only one receptionist smiled.House keeping costs extra $10.00.
Business response:
Thank you for choosing our hotel. We are sorry you were unhappy with our housekeeping policy and regret your stay was not a pleasant one. To respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy to provide you this service at your request for a minimal fee. We hope to host you again in the future so that we can provide you with a much better experience. Sincerely, Hotel Management
Nice and quiet. Upset it was only one towel and one wash cloth. Employees was very nice.
Business response:
We appreciate your evaluation of your stay at our hotel. A restful nights’ sleep is a must, and we are delighted to know your stay was a relaxing one due to the calm atmosphere we have. However, we regret the inconvenience had regarding towels. Your comments are highly appreciated, and we look forward to serving you again soon at Extended Stay America. Sincerely, Hotel Management
Just ok For the price it was okay. The hotel as a whole needs some updating. The linens were clean but showed some wear and tear. Maintenance seemed to be lacking. The shower drain & bathroom sink drain were slow. The towel rack was placed back up with what seems to look like hot glue. The kitchen appliances looked old but clean. I was surprised to not find any silverware in the room. Tv worked but the picture was staticky. My neighbors across the hall were having an argument but with the tv and ac on, it drowned out the noi... read more
Business response:
Elizabeth, thank you for your valuable feedback. We are sorry for the disappointment you had regarding our property and will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. Kindly note, our brand standards require us to keep the kitchenware available at the front desk rather than leaving them in the suites. We will remind our them to communicate this more clearly going forward. On a positive note, we are happy you liked our staff and had an overall co... read more
Room with a kitchen... but no more cooking pans and plates... not very useful. Not a breakfast. But room ok.
Business response:
Thank you for being our guest. We are sorry for the issue you encountered and that you were unhappy with our grab-and-go breakfast. Your comment will be shared with our brand leaders to determine new breakfast offerings. Kindly note, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. We hope the otherwise positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place
How is Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place rated?
Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place has a 4.2 star rating with 948 reviews.
When is Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place open?
Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place is open now. It will close tomorrow at 12:00 a.m.