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Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place
- Hotels
- Mt. Laurel, NJ
About this business
Extended Stay America Hotel Philadelphia - Mt. Laurel - Crawford Place is located at 101 Diemer Dr, Mount Laurel, NJ. This business specializes in Hotels & Motels and Other Lodging.
Location details
101 Diemer Dr., Mt. Laurel, NJ, 08054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Older property in need of remodeling and general maintenance
Business response:
Thank you for your stay and your feedback. It is truly disappointing to hear our property failed to meet your expectations. We will address the concerns with appropriate members of our organization to improve our future guest experience. Thank you again, and we hope you will give us another chance to host you the next time you are in the area. Sincerely, Hotel Management
The first room reeked of cigarette smoke. We were given another room but it had an odd smell also. We had important plans so we sprayed frebreze and dealt with it. But when we came back that evening the smell was back
Business response:
Thank you for taking the time to review your experience. We are sorry for the disappointing stay and for the odor you experienced in your both rooms. Our housekeeping team is doing a full inspection of all our suites as a precaution, and we have relayed your comments with them. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
It was ok, but missing a hairdryer. There were people yelling in their rooms.
Business response:
Thank you for choosing Extended Stay America. We are glad you had an overall great stay. However, we are sorry for the inconveniences you faced due to the noise from other guests. We wish we had the opportunity to address the issue while you were here as we would have done our best to ensure you were comfortable. Kindly note, hairdryer for your suite is available at the front desk upon request. We hope to see you again for a much better experience. Sincerely, Hotel Management
I was there only one night but over all it was nice...clean and quiet..see you next time
Business response:
Thank you for choosing Extended Stay America for your overnight stay. We are happy to see you enjoyed our well-kept property and that you had a great time at our hotel. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management
Room service offered once a week. Only one receptionist smiled.House keeping costs extra $10.00.
Business response:
Thank you for choosing our hotel. We are sorry you were unhappy with our housekeeping policy and regret your stay was not a pleasant one. To respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy to provide you this service at your request for a minimal fee. We hope to host you again in the future so that we can provide you with a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place
How is Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place rated?
Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place has a 4.2 star rating with 916 reviews.
When is Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place open?
Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place is open now. It will close tomorrow at 12:00 a.m.