Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place

Jonathan 

on Expedia

a month ago

Dirty room, smelled like cigarettes, cigarette burns on furniture 

Sara 

on Expedia

2 months ago

I made a reservation for my son and his friend. The listing says check in age is 18. He arrived to the hotel earlier than his friend and they didn't allow him to check in until his friend who's over 21 was there. So he had to wait around with no car for a few hours. The room smelled terrible so he got a candle for when he was in his room. They ended up keeping his $150 deposit for this stating he wasn't allowed a candle. I've never been told that at any check in and I've been to many hotels. And while I understand there may ... read more

Tanya 

on Expedia

2 months ago

Worst r Very unclean, floor was not vacuumed, had a misty smell once i entered . There was nonremote control for the Tv. The wifi kept going out the lights wouldnt turn off so when I pulled the plug out the outlet sparked. Very disappointed in this place will not stay here again. 

Zyasia 

on Expedia

2 months ago

no i felt unsafe here, a guy was looking at me and tried to hide when i seen him. just no i had to keep my head on a swivel and its just old building 

Amanda 

on Expedia

3 months ago

So to begin they have 2 locations about 400feet away from each other so we went to the wrong location to start. I called to ask for early check to which I was told the maids are still cleaning try showing up at 2 maybe you can get in. When we got there the room smelled like celery seeds and was dimly lit and just worn down. The staff was barely noticeable every time I went to front desk there was a sign saying they will be back. The place was a big disappointment, felt like it was a section 8 hotel. We ended up leaving after... read more

Ruthann 

on Expedia

3 months ago

Everything about this property is extremely worn and dated. The counter tops are stained, the sheets are threadbare, the furniture is beat up. The air conditioning didn’t work correctly and the tv remote didn’t work at all. 

John 

on Expedia

4 months ago

Didn’t like staff 

Leigh 

on Expedia

5 months ago

When we arrived we were told there would be a $150 fee for incidentals which was not listed on the site when we booked. We only had cash on us and we were told they did not take cash. Since my bank is not in New Jersey we had to drive 40 minutes away to where we found a location where my bank was to deposit money and then drive 40 minutes back to check in. Im thankful i didnt have to drive 4 hours back home. This was very inconvenient and should be listed when booking.