Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place

Kyle 

on Expedia

9 months ago

After one night i saw roaches and it's noisy like they let ppl do what they want. Not very clean trash piled up and i had to wait until Monday for maintenance for a problem that happened Friday. The hotel works on the maintenance schedule when he works for the hotel,hmmm 

KATHLEEN 

on Expedia

9 months ago

Not a clean place. Bath towels size of hand towels. Was charged more than advertised and when I inquired about it, was told “there’s nothing I can do”. There is no coffee service in the lobby, as advertised (ends promptly at 9:30am) and no coffee maker in room, as advertised. Elevator appears very unsafe and had duct tape holding down the floor. 

MICHAEL 

on Expedia

10 months ago

Spend a little more elsewhere. The smoke alarm was hanging by wires from the ceiling and didn't have back batteries installed. The tv was streaked and filthy, the tub could use a scrub and the tub/shower lever was frozen in place. The elevator made high-pitched screeches. 

Uleane 

on Expedia

10 months ago

The rooms need extermination for bugs. The bathtubs are disgusting not my first stay either. They need to use a mild abrasive cleaner like Soft Scrub for the tub area. Whoever is inspecting the rooms for Cleanliness is not doing a thorough job. The amount of money being charged to stay in a half cleaned room is not right. Bugs were crawling on the floor in the bathroom, bedroom and kitchen area. This is not acceptable. 

Richard 

on Expedia

10 months ago

Free Breakfast is not instant oatmeal packs . 

Sharefah 

on Expedia

10 months ago

The hotel had roaches in the room, bathroom sink was faded.