Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place

Octavia 

on Expedia

a year ago

This property was horrible. Not only did my 1 room have roaches and a broken toilet, my sick mom and son were given a moldy muffin. They both actually bit into them. The microwave have some sort of electrical issue and would sizzle and pop when we tried to warm our food. I hated this place so bad, I left early. I am calling corporate for this horrible experience. To add insult to injury, there was an envelope left to tip housecleaning. Our bathroom was horrible, the refrigerator was disgusting and the very bad smells were en... read more

Dahiana 

on Expedia

a year ago

Conditions were horrible! 

Luigi 

on Expedia

a year ago

Nothing special around the facility, however my shower leaked, the AC didn't work very well at all the bathroom was missing a towel holder bar, the room wreaked of cigarettes, and this is just nit picky but there was no LAN Internet connection. Other than that the stay was friendly and helpful and the room in general was ok I've stayed at worse places 

Richard 

on Expedia

a year ago

Property definitely needs a sprucing up as the carpet in the upstairs hallway is dated and showing its age. There was a strong odor of cat urine on the second floor and the bedding was so lumpy that sleeping in a chair might have been a better choice. We opted to forgo our 2nd night that we had booked and went to a different hotel. 

Eyal 

on Expedia

a year ago

Depressing place!!! Extended stay is a SAD place, outdated, and Nothing like the pictures you see!!! Everything is Old. Old kitchenette, No dishes or utensils. Terrible Shower, no water coming out of the shower head. All together, an unpleasant experience!!! 

Nanette 

on Expedia

a year ago

The bed was broken and the stove was making weird noises when turned on. There were stains on the first set of sheets when we got into the room. The entire building smells like dogs poop and pee in the hallways and no one cleans it properly. This is not the first time staying here but it will probably be the last. The staff is friendly and informative. The surrounding outside was well taken care of and maintained. 

Sierra 

on Expedia

a year ago

Went to go stay here- I’m 18 which online the hotel states is the legal minimum age to check in. This was 10 at night and they refused to offer me service as I was not 21. I had to go find another hotel and pay triple the price to find a room. Ridiculous. 

Mandi 

on Expedia

a year ago

Found human poop under the bed in a bag and the hotel had roaches