Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place

Darvell 

on Expedia

3 years ago

This was a very horrible experience as we had to change rooms due to no hot water, dirty room (waterbugs) and overall rough shape of the hotel itself. I don not plan on using expedia ever again for hotels as this was not a pleasant experience and feel we were misled. Horrible hotel and very surprised as this was not what was experienced previously!!! 

Jeremy 

on Expedia

3 years ago

Very trashy atmosphere; almost like section 8 housing 

Emily 

on Expedia

3 years ago

I stayed for a month, the first 3 weeks were great. The last couple days were horrible! A new girl at the front desk was so rude, I left and went somewhere else! Disgusting additude! I believe her name was jillisa. She obviously was not taught anything about hospitality. I worked for Marriott for 15 years. This hotel needs some adjustments at the front desk. 

Rhonda 

on Expedia

3 years ago

Pros: In a quiet, relatively safe area off of Route 73 South, there all 3 or 4 other hotels on the street, there are washer and dryers, it's was around 100 everything else was more Cons: Only one light fixture in my room worked. This hotel is old and dated. I also smelled pot on the 1st floor. I wonder if people live full-time here 

janet 

on Expedia

3 years ago

Dirty, smelly. Could not stay here. Discussed with management and left. Now trying to get a refund for a 4 night stay 

Thomas 

on Expedia

3 years ago

Room was not very clean. Trash between counter and fridge, roaches at night. Bedding seemed to be clean. Breakfast offering was poor at best. 

Jose 

on Expedia

3 years ago

I don’t think I would ever go to this hotel 

Eric 

on Expedia

3 years ago

Staff was unhelpful and misleading, telling several versions of why early checkin was unavailable. Had me waiting over an hour to meet with someone who never showed up. Worst experience with a hotel staff ever.