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Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place
- Hotels
- Mount Laurel, NJ
About this business
Location details
500 Diemer Dr., Mount Laurel, NJ, 08054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I purposely chose this property because it was advertised that they included breakfast. I was expecting a full breakfast with warm items. It was just a grab and go. The lady at the front desk said it was because of Covid. We are passed Covid. Don’t advertise a full breakfast then at check in say it’s just grab and go. It was seriously just granola bars, stale muffins and coffee.
Business response:
Dear JESSICA, thank you for being our guest. We are glad that you had a pleasant stay. However, we regret your disappointment with our breakfast and that it did not meet your expectations. Your feedback is shared with our food and beverage team as we continually strive to improve our guest experience. Please stay with us another time so we can provide you with a much more satisfying experience.Sincerely,Hotel Management
empleadas son amables, atienden y dan buen servicio, es un lugar seguro cerca de restaurants y tiendas y de buen acceso camas limpias pero un olor desagradable que necesitamos usar un bote de desodorante
Business response:
Dear Jaime, thank you for including Extended Stay America in your travel plans. We were delighted to read that our staff was attentive to your needs and made you feel at home. With our great accommodation and location, our goal is to make sure every event we host is outstanding. We hope to have the pleasure of a return visit soon.Sincerely,Hotel Management
Very clean and helpful
Was ok but not as we have expected the hotel need to be renovated badly
Business response:
Dear Ahmed, we appreciate you being our guest and sharing your observations. We are glad your stay with us was enjoyable on many levels, but we are sorry you felt our hotel needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for the future modernization of our hotel. It would be our pleasure to welcome you back soon. Sincerely, Hotel Management
At least was clean only stay for 1 night
Business response:
Dear Fidel, we are glad to know that you had a pleasant stay with us. We strive to provide all our guests with a comfortable and home-like experience. We look forward to welcoming you soon. Sincerely, Hotel Management
I’ll stay here again It was good, I will stay here again!!!
Business response:
Dear Jayson, thank you for your recent stay at Extended Stay America. We are happy you had a great experience at our hotel. We love what we do, but it is always nice to be recognized for a job well done. We will share your compliments with our staff, and we hope to have the honor of hosting you again soon. Sincerely, Hotel Management
Room was fine, but there was an overall smoky smell in all the common areas that I did not like
Business response:
Dear Joanne, thank you for reviewing your stay at Extended Stay America. We are pleased to read overall; you had a pleasant stay. We care about the satisfaction of our guests; therefore, we appreciate you letting us know what we can do to make your next stay perfect. We will be sure to communicate your feedback with our associates. We hope to welcome you back soon for another enjoyable visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place
How is Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place rated?
Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place has a 4.2 star rating with 858 reviews.
When is Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place open?
Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place is open now. It will close tomorrow at 12:00 a.m.