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Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place
- Hotels
- Mount Laurel, NJ
About this business
Location details
500 Diemer Dr., Mount Laurel, NJ, 08054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
A very clean hotel with a very reasonable price structure. I really enjoy the efficiency aspect of when I will be staying for longer stretches of time. The staff was very friendly
Business response:
Dear Charles, Thank you for staying with us and posting your review. We are glad you enjoyed every aspect of your stay and found us to be of great value. Our goal is to provide an exceptional experience for our guests, and we’re glad we hit our mark with our service and clean accommodation. Your kind remarks about our staff are greatly appreciated. We will certainly share your generous comments with them to let them know their efforts are appreciated. It was a pleasure hosting you, and we look forward to seeing you again on ... read more
The property was nice! I really loved the staff members they was super awesome
Clean & friendly- Stay away from Rm 218 tho😂
Business response:
Dear Jessica, Thank you for staying with us and posting your review. We are glad you enjoyed most of your stay. Our team aims to provide an exceptional experience for our guests, and we’re so happy we hit our mark with our service and clean accommodation. We apologize for any concerns that may have kept you from having an outstanding stay. It was a pleasure hosting you, and we look forward to seeing you again on your next visit. Sincerely,Hotel Management
The staff were friendly, elevator smelled like Very strong Weed. No amenities or supplies in the kitchen area, no glasses only two plastic cups in the bathroom
Business response:
Dear Andrea, Thank you for choosing us. We are glad you had a pleasant stay and were pleased with our friendly staff. However, we are sorry for the inconvenience caused to you in the room. Your feedback is shared with our housekeeping team for further improvement. Also, we have instructed our front desk team to communicate information about the services and amenities. Again, we apologize for the issues you encountered. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
I purposely chose this property because it was advertised that they included breakfast. I was expecting a full breakfast with warm items. It was just a grab and go. The lady at the front desk said it was because of Covid. We are passed Covid. Don’t advertise a full breakfast then at check in say it’s just grab and go. It was seriously just granola bars, stale muffins and coffee.
Business response:
Dear JESSICA, thank you for being our guest. We are glad that you had a pleasant stay. However, we regret your disappointment with our breakfast and that it did not meet your expectations. Your feedback is shared with our food and beverage team as we continually strive to improve our guest experience. Please stay with us another time so we can provide you with a much more satisfying experience.Sincerely,Hotel Management
empleadas son amables, atienden y dan buen servicio, es un lugar seguro cerca de restaurants y tiendas y de buen acceso camas limpias pero un olor desagradable que necesitamos usar un bote de desodorante
Business response:
Dear Jaime, thank you for including Extended Stay America in your travel plans. We were delighted to read that our staff was attentive to your needs and made you feel at home. With our great accommodation and location, our goal is to make sure every event we host is outstanding. We hope to have the pleasure of a return visit soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place
How is Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place rated?
Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place has a 4.2 star rating with 896 reviews.
When is Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place open?
Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place is open now. It will close tomorrow at 12:00 a.m.