This profile has been claimed by the business owner or representative.
Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place
- Hotels
- Mount Laurel, NJ
About this business
Location details
500 Diemer Dr., Mount Laurel, NJ, 08054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very comfortable stay will stay again
Business response:
Nykia, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Amazing! Amazing experience because of Linda!!! I was awed at the level of excellence in customer service. Linda was so warm and welcoming and made the check in process a breath of fresh air. Love staying here. The rooms are always clean and it's always quiet. They don't hassle you if you need extra time checking out, seriously the best.
Nice place. Really clean. Friendly staff. Close to a Wawa and Walmart
Business response:
Edward, thank you for sharing your experience with us! We are so pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location, friendly staff and comfortable suites. We look forward to welcoming you back soon! Sincerely, Hotel Management
Will update when/if i get my jewelry 😁❤😪 👍Hotel was really nice. 👍Very clean and comfortable. 👍Had EVERYTHING needed for my stay. 👍Staff was also very nice. 😪 BUT I left last Thursday & called 2 hours after checkout because i left a necklace and 4 rings in the drawer next to the Bible. The woman i spoke to was AWESOME. Stayed on phone w me until she had my jewelry. Told me it would be put in the safe up front. I told her i had a loved ones wake and funeral this weekend and would cone afterward since i live so far away... read more
Business response:
Jessica, thank you for your feedback and for being our guest. First and foremost, we apologize for the unfortunate incident of you losing your jewelry. We appreciate you bringing this to our attention promptly so we could investigate and be on alert. Any property left behind in a guest room or on our hotel property is brought down to the reception area for safekeeping and logged for tracking purposes in hopes to find the rightful owner. We understand your frustration and disappointment, but please know we will continue to mo... read more
Front desk staff was extremely friendly. I just personally don’t like hotels that serve as “free public housing” , as well.
Business response:
Robert, thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
The staff made the place honestly. The GM Adrienne was very helpful and genuine with assisting us. The building and rooms itself could definitely use some upgrades. And I can’t fault them for COVID-19 precautions they’re taking, so that did limit some of the amenities. For example, we needed to ask for dishes as needed and breakfast was grab-and-go. But overall we enjoyed our stay.
disapointed came in greeted nicely ... went to room NOT what i booked and did not have that room ... choice of no room or smaller room ... 300 miles from took smaller room ... found out i had to ask for kitchen stuff, got 2 of plates,forks knifes spoons coffee mugs, bowels and a fry pan with top that was all that they had, was able to get a spatula, no cutting board, sharp kitchen knife,,bowls,drying rack, dish soap etc, to do dishes, pots,baking sheet, ... i would bring some from home if i stayed again .... was clean and we... read more
Business response:
Thank you for choosing Extended Stay America for your stay. We are happy to know you were almost satisfied with your stay with us and you enjoyed our kitchenette facility. That said, we are sorry for not meeting all of your expectations. Your feedback is appreciated as it will help us to improve ourselves. Please come back and stay with us again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place
How is Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place rated?
Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place has a 4.2 star rating with 858 reviews.
When is Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place open?
Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place is open now. It will close tomorrow at 12:00 a.m.