Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place

Business response:

Mike, thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure to accommodate you, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for choosing to stay at Extended Stay America. We are glad to know you had a great stay and that you were impressed with the cleanliness and spaciousness of your suite. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Sharleen, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management 

Business response:

Kenneth, thank you for your recent stay at Extended Stay America and for posting such a generous rating of our hotel. It is a pleasure to know that we exceeded your expectations. We enjoyed having you as our guest, and we aHotel Managementhope to see you again on your next visit. Sincerely, Hotel Management 

Business response:

Thank you for your review. We are glad you had an overall satisfactory stay. However, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. Your feedback is appreciated, and we will remind our front desk to communicate this more clearly going forward. Also know, extra pillows are available to the front desk upon request. It was our pleasure accommodating you, and we hope to see you again soon. Sincerely, Hotel... read more

Business response:

Sommer, thank you for being our guest at Extended Stay America. We are glad our location was perfect for your husband and your son, and that you were impressed with our hardworking associates. We are also working diligently to ensure that we continue to provide clean and comfortable accommodations, and we appreciate mentioning that in your review. We value your business and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

All of us at Extended Stay America appreciate your wonderful rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management 

Business response:

Tavon, thank you for your feedback and for appreciating our team for providing you with clean and comfortable accommodations. It was a pleasure to have you stay with us, and we hope to see you soon. Sincerely, Hotel Management