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Extended Stay America - Philadelphia - Plymouth Meeting - West
- Hotels
- Plymouth Meeting, PA
About this business
Location details
101 Lee Drive, Plymouth Meeting, PA, 19462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Really chills
Always on Point 💯 Staff is always pleasant and accommodating...3 cheers for the STAFF🎉🎉🎉TEAM WORK IS AWESOME‼️.YOUR HOSPITALITY IS GREATLY APPRECIATED ❣️
Business response:
Dear Julia, Thank you for your fantastic review! We are thrilled to hear that our team consistently provides you with pleasant and accommodating service. Teamwork and hospitality are at the heart of what we do, and we’re so glad to know that it made a positive impact on your stay. Your kind words and appreciation mean a lot to us, and we will be sure to share your praise with the team. We look forward to welcoming you back to Extended Stay America for another wonderful experience.Sincerely,Hotel Management
Breakfast!! The information showed complimentary breakfast which I know can be something small as muffins or bagels with coffee, and the onsite note says starts 6.00 Am. But when I went to the coffee bar/breakfast area it was only coffee and empty racks. No one was at the front desk or anyone to assist/replenish items. May be they were only away for those 5 min but I didn’t have time to keep waiting.
Business response:
Dear Guest, We apologize for the inconvenience you experienced with our breakfast setup. While we offer a grab-and-go option, we regret that items were unavailable when you visited. Our team strives to keep everything stocked, and we appreciate your patience. We will address this with our staff to ensure better consistency. We value your input and hope to provide a more seamless experience on your next visit. Sincerely,Hotel Management
General manager and most of staff were super helpful and very friendly..Had asked for early check in which was accommodated so can't complain about the fact that the room was not clean. Besides the dog constantly barking in one of the rooms and the little mouse that shared the room with us (he didn't eat much ) the stay was quiet convenient and cheap which at the time was exactly what I needed. I've stayed before and I'll stay again if need be.
Business response:
Dear Jennifer, Thank you for your feedback! We're delighted that our General Manager and staff provided helpful and friendly service and that we could accommodate your early check-in request. We regret the cleanliness concern and the unexpected guest in your room and will address these issues promptly. It's great to hear that you found your stay convenient and budget-friendly. We appreciate your continued support and look forward to welcoming you back whenever you need a place to stay at Extended Stay America. Sincerely,Hote... read more
Angry as hell when i got here the lobby was full of people saying they were there waiting for a while . Few minutes lates a young lady showed up, the previous person left her jo key so she had to get into the office the best way she could . Well that entailed climbing through the service window. She also made a statement that this happens often, i then became furious. This is not a good way to conduct business.
Frequently asked questions about Extended Stay America - Philadelphia - Plymouth Meeting - West
How is Extended Stay America - Philadelphia - Plymouth Meeting - West rated?
Extended Stay America - Philadelphia - Plymouth Meeting - West has a 3.1 star rating with 1,501 reviews.
When is Extended Stay America - Philadelphia - Plymouth Meeting - West open?
Extended Stay America - Philadelphia - Plymouth Meeting - West is open now. It will close tomorrow at 12:00 a.m.