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Extended Stay America - Phoenix - Airport
- Hotels
- Phoenix, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3421 E. Elwood St., Phoenix, AZ, 85040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Had only one nightstand, not on both sides of the bed, and no working bedside light :(
Business response:
Dear Karen, Thank you for providing your valuable feedback. We extend our sincerest apologies for any inconvenience you may have encountered in relation to your concerns. Your feedback has been noted, and we are committed to upholding a high standard of quality and service and will be sure to look into this further. We look forward to the possibility of your return, allowing us the opportunity to provide you with an improved experience.Sincerely,Hotel Management
Nice place. Very decent place. Not fancy but very clean and comfortable.
Business response:
Dear Edward, Thank you so much for your kind words about Extended Stay America! We're thrilled to hear that you found our hotel exceptionally clean during your stay. Our dedicated team works hard to ensure a pristine environment for all our guests. Your positive feedback means a lot to us, and we look forward to welcoming you back for another spotless experience.Sincerely,Hotel Management
The hotel did not provide much in the way of "free breakfast". They had a few packaged muffins behind the counter that you had to ask for, and no milk/cream for the coffee.
Business response:
Dear Ryan, We sincerely appreciate your choice to stay with us and are grateful for your feedback. We apologize for not meeting your expectations regarding our grab-and-go breakfast options. Please be assured that your comments will be forwarded to our leadership team so that our breakfast offerings can be enhanced and better aligned with our guests' preferences. Should you plan to return to our city, we welcome the opportunity to improve your experience with us.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Airport
How is Extended Stay America - Phoenix - Airport rated?
Extended Stay America - Phoenix - Airport has a 4.3 star rating with 1,835 reviews.
When is Extended Stay America - Phoenix - Airport open?
Extended Stay America - Phoenix - Airport is open now. It will close tomorrow at 12:00 a.m.