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Extended Stay America - Phoenix - Airport
- Hotels
- Phoenix, AZ
About this business
Location details
3421 E. Elwood St., Phoenix, AZ, 85040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Quick overnight airport stay Typical hotel, no issues. The gentleman helping us was pleasant and worked quickly. The floor above us was noisy, thin walls, but nothing about the hotel itself. 8 min uber to the airport, no pool, and didnt try the breakfast.
It was clean, but the building, room is little run down. The bathroom is really small. Customer service was GREAT and helpful . Especially the young lady was new hire :-) very sweet. They only service coffee, oatmeal, and cookie for breakfast . I was kind of disappointed.
Business response:
Dear Guest, Thank you for your valuable feedback. We are pleased to learn that the cleanliness and customer service positively impacted your experience. We also acknowledge areas for improvement, and your feedback will be shared with our leadership for future updates and enhancements. We sincerely hope to have the opportunity to enhance your experience should your travel plans bring you back to the city. Sincerely, Hotel Management
Good room Our room was clean and very efficient. Glad the hotel was pet friendly too! Front desk lady was very nice and accommodating.
Business response:
Dear Guest, Thank you for your wonderful feedback for Extended Stay America! We’re pleased your room was clean, well-organized, and that our pet-friendly atmosphere added to your experience. It’s also great to know that our front desk staff made a positive impression with their attentive and friendly service. We look forward to welcoming you back in the future! Sincerely, Hotel Management
Cool
Alyssa was excellent during check in
Business response:
Dear Guest, Thank you for sharing your experience. We're delighted to hear Alyssa provided excellent service during check-in. We'll be sure to recognize her for making your arrival smooth and welcoming. We look forward to your next stay at Extended Stay America.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Airport
How is Extended Stay America - Phoenix - Airport rated?
Extended Stay America - Phoenix - Airport has a 3.3 star rating with 3,205 reviews.
When is Extended Stay America - Phoenix - Airport open?
Extended Stay America - Phoenix - Airport is open now. It will close tomorrow at 12:00 a.m.