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Extended Stay America - Phoenix - Airport
- Hotels
- Phoenix, AZ
About this business
Location details
3421 E. Elwood St., Phoenix, AZ, 85040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
March 25 the woman who checked us in was very patient with other customers, as well as us. The overnight man was great also. I was tired and did something wrong and was embarrassed, but he made me feel as if it was no big deal. How do you find such lovely employees?
Business response:
Dear Guest, Thank you for your valuable feedback. We are pleased to learn that both our check-in and overnight staff provided helpful and understanding service during your stay. It is gratifying to know that their support contributed to your comfort and satisfaction. We take great pride in our team's dedication to ensuring that every guest has a positive experience. We sincerely appreciate your kind words and look forward to the opportunity to welcome you back to Extended Stay America in the future.Sincerely,Hotel Management
It’s fine. This was the most reasonably priced hotel in the area near the Phoenix airport. Other hotels were twice as much. I just needed to spend the night before driving the next day to Sedona. It was fine. Bed was small. Overall clean with one random hair wad on the floor. That was weird. Shower spray was not good. No rear entrance so had to park in back and walk around the building. It’s an older hotel so could use a facelift but served its purpose.
Business response:
Dear Guest, Thank you for your feedback regarding your recent stay at our hotel. We are pleased to know that our pricing was reasonable and provided the convenience you require during your time near the airport. We appreciate your observations regarding the room and amenities. Rest assured, we will share your insights with our team to facilitate continuous improvement. Our commitment to enhancing our property is ongoing, and we hope to provide an even more comfortable experience in the future. Thank you once again for your v... read more
OK hotel. We thought the room came with breakfast, they did have coffee in the lobby. Didn't expect much, we were not disappointed.
Business response:
Dear Guest, Thank you for sharing your experience! We're glad to hear that the hotel met your expectations and that you enjoyed the coffee. We apologize for any confusion regarding breakfast, and we appreciate your understanding. We hope to welcome you back in the future for an even better stay!Sincerely,Hotel Management
ok
The only bad thing was the sink must've been clogged because it drained very slow.
Frequently asked questions about Extended Stay America - Phoenix - Airport
How is Extended Stay America - Phoenix - Airport rated?
Extended Stay America - Phoenix - Airport has a 3.4 star rating with 3,008 reviews.
When is Extended Stay America - Phoenix - Airport open?
Extended Stay America - Phoenix - Airport is open now. It will close tomorrow at 12:00 a.m.