This profile has been claimed by the business owner or representative.
Extended Stay America - Phoenix - Airport
- Hotels
- Phoenix, AZ
About this business
Location details
3421 E. Elwood St., Phoenix, AZ, 85040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Service needs improvement Hotel stay wasn't bad but the front desk needs to be more personable. I think a little interaction with the guest would go a long way. I think if they say good morning or have a nice day would go a long way.
It was ok..didn’t like the part where housekeeping doesn’t come clean unless I’m there for more than 14 days and the fact that I have to take the towels to the reception desk in order to get new one!!
Business response:
Dear Leticia, Thank you for your feedback. We continually strive to improve our services and are pleased you had a comfortable experience. However, we are sorry that some concerns prevented it from being perfect. Your input is important to us, and we want to ensure every guest has a positive experience. We hope you'll consider staying with us again so we can exceed your expectations. Thank you for helping us become better.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Airport
How is Extended Stay America - Phoenix - Airport rated?
Extended Stay America - Phoenix - Airport has a 3.3 star rating with 3,127 reviews.
When is Extended Stay America - Phoenix - Airport open?
Extended Stay America - Phoenix - Airport is open now. It will close tomorrow at 12:00 a.m.