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Extended Stay America - Phoenix - Airport
- Hotels
- Phoenix, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3421 E. Elwood St., Phoenix, AZ, 85040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The rooms could use a refresh.
Business response:
Dear Michael, Thank you for choosing Extended Stay America. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. We value your feedback and will use it to improve our services. We hope to welcome you back soon for another enjoyable visit.Sincerely,Hotel Management
Inside was clean and staff was friendly. Parking lot had lots of liter and ver poor lighting. With there only being 1 entrance it made for unsafe conditions when returning at night and had to park in rear of building.
Business response:
Dear Mellissa, Thank you for reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. We are evaluating the instances you mentioned as we are committed to offering better service for our guests. Our team is working to ensure the issues mentioned are improved. Considering our friendly staff, please stay with us again so we can provide you with a much more satisfying experience. Sincerely,Hotel Management
The place was quiet easy to get to
Business response:
Dear Jordan, Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting Phoenix Airport. It was our pleasure accommodating you. We hope you will make Extended Stay America your home away from home whenever your travels bring you to our area.Sincerely,Hotel Management
Great hospitality!!
The room had an off-putting smell when first arrived. You get used to it after a while. The bathrooms were pretty dingy. Seems like people stay here long term often. Was good enough for one-nights stay.
Business response:
Dear Ryan, Thank you for sharing your review with us. Please accept our sincerest apologies for the issues you experienced in your room. We are working with our housekeeping managers to prevent this from happening again. We hope the rest of your stay was enjoyable and you will consider us again when you return to the area.Sincerely,Hotel Management
Good
Business response:
Dear Ivan, Thank you for posting a review so other travelers can see what makes us an excellent choice when visiting the area! It's so nice to read how much you enjoyed your time at Extended Stay America, and we are happy you were impressed with our service, suites, and amenities. It was a pleasure hosting your visit, and we look forward to your return! Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Airport
How is Extended Stay America - Phoenix - Airport rated?
Extended Stay America - Phoenix - Airport has a 4.3 star rating with 1,731 reviews.
When is Extended Stay America - Phoenix - Airport open?
Extended Stay America - Phoenix - Airport is open now. It will close tomorrow at 12:00 a.m.