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Extended Stay America - Phoenix - Airport - Tempe
- Hotels
- Tempe, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2165 W. 15th St., Tempe, AZ, 85281, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
First time at an extended stay. Huge room with full kitchen, couch, and queen bed. No coffee maker in the room which is a downfall. The bed was one of the most comfortable hotel beds ive ever been on. The complimentary coffee in the morning was disappointing. I got quarter of a cup and that was it. Didn't see any staff around to fill it.
Business response:
Dear Guest, Thank you for choosing to stay at Extended Stay America and for taking the time to share your thoughts. We are delighted to see by your rating that you had an enjoyable overall experience during your visit. However, we apologize for any inconveniences you encountered and appreciate you bringing them to our attention so future guests can enjoy a seamless and comfortable stay. Your feedback is invaluable to us, and we hope to welcome you back in the near future to provide you with an even better experience.Sincerel... read more
My family and I stayed one night. We didn't do much because we were tired. The room was nice and big. It was very clean and comfortable. Really quiet place to stay at and relax.
Insecure
As great as always My stay was just one night. Everything was as great abd comfortable as it always is @ Extended Stay.
Business response:
Dear James, We're delighted to see that you had a comfortable stay at Extended Stay America! It's fantastic that you found everything to your satisfaction during your short visit. Providing a seamless experience for our guests is always our priority, and we're glad to have met your expectations once again. Thank you for choosing to stay with us, and we look forward to welcoming you back for another excellent experience in the future.Sincerely,Hotel Management
Over priced and poor condition room Staff was friendly. Room charge was seriously high and no where worth the cost. The room was in very poor condition. Chest of drawers had 2 functional, bottom drawer was destroyed. Refrigerator looked like it was beaten with a hammer but worked. Bathroom pocket door would not move. Could not close the door. Walls by the shower/tub had extensive water damage. Bed and pillows were fair.
Business response:
Dear Eric, We would like to express our gratitude for choosing to stay with us and for acknowledging our staff's thoughtful hospitality and attentive service. However, we regret to learn about the issues you encountered during your stay and apologize for the inconvenience caused. Please be assured that we will immediately address these concerns, prevent their recurrence, and elevate the overall quality of our services. Your candid feedback is invaluable to us, and we would love to provide you with the flawless stay you deser... read more
We picked it cuz it said they have breakfast. They have nothing but coffee. That’s just a drink not breakfast! Had to go somewhere to get breakfast for the kids. Glad we only stayed one nite but if we had booked more I’d be canceling. Not worth the price and the pull out bed didn’t have any sheets on it! Or anywhere in the room so we could put them on. The carpet feels nasty!! They have no plugs for the tub, was told none of the rooms have plugs due to guest turning the water on and then forgetting about it, so they decided ... read more
Business response:
Dear Guest, Thank you for sharing a review of your recent visit. We sincerely apologize for not meeting your expectations with the complimentary grab-and-go breakfast, especially when you are with your children. We will share your comments with our team to enhance our future offerings in breakfast selection. Additionally, we understand the importance of a comfortable and accommodating stay, and we apologize for any oversights regarding the pull-out bed and the cleanliness of the room. Please know that your feedback is invalu... read more
Frequently asked questions about Extended Stay America - Phoenix - Airport - Tempe
How is Extended Stay America - Phoenix - Airport - Tempe rated?
Extended Stay America - Phoenix - Airport - Tempe has a 4.3 star rating with 1,316 reviews.
When is Extended Stay America - Phoenix - Airport - Tempe open?
Extended Stay America - Phoenix - Airport - Tempe is open now. It will close tomorrow at 12:00 a.m.