Extended Stay America - Phoenix - Airport - Tempe

Anna 

on Expedia

a year ago

The exceptional service and genuine kindness of the hotel employees left a lasting impression. During my stay, I unfortunately lost one of my earrings down the sink in my room. Distressed and unsure of what to do, I reached out to the front desk for assistance. The response was not only prompt but also incredibly empathetic. The hotel staff, without hesitation, went above and beyond to help me retrieve my lost item. It wasn't just about resolving the issue; it was about making me feel valued as a guest. The level of service ... read more

David 

on Expedia

a year ago

All is as expected. Low price, good value. 

Thomas 

on Expedia

a year ago

Call the hotel to ask if it was possible to do an early check in. Was advised to come at two o'clock in the room should be ready. Arrived at two thirty and the person that was helping Gave me your attitude and advice no rooms would be ready until about three thirty. Staff is not friendly. This location does not provide free breakfast. And the whole hotel smells like wet dog. I've stayed at other extended stays before and this is by fire the worst experience. Do not stay here... 

Eiblys 

on Expedia

a year ago

Room was very dated. Linens need to be replaced and carpet cleaned or replaced. Something about the property made us feel unsafe. Complimentary "breakfast" was substandard at best. Would pay a bit more and stay at a better hotel. Would not stay here again.