Extended Stay America - Phoenix - Airport - Tempe

Business response:

Dear Gloria, Thank you for your kind words! We are thrilled to know that our commitment to spotless accommodations and thoughtful hospitality met your expectations. It is guests like you who make our work so rewarding. Thank you for also mentioning how much you loved our complimentary grab-and-go breakfast. We are glad this was perfect for getting your day started right! It was a pleasure having you as our guest, and we hope to see you again soon at Extended Stay America.Sincerely,Hotel Management 

Business response:

Dear Leslie, It was a pleasure to read your fantastic review about Extended Stay America. As a team, we are committed to delivering exceptional hospitality to our guests, and your kind words are a testament to our efforts. Your support and recommendation mean a lot to us, and we are grateful for your recognition. It was our utmost pleasure to host your visit, and we eagerly anticipate the opportunity to welcome you again in the near future.Sincerely,Hotel Management 

Business response:

Dear Takuya, Thank you for taking the time to share your thoughts about our property. We sincerely apologize for the inconvenience caused by the issues that may have affected your stay. Thank you for bringing this to our attention, and we are grateful for the opportunity to improve our services. We look forward to welcoming you back and providing you with a pleasant stay in the future.Sincerely,Hotel Management 

Business response:

Dear Leslie, Thank you for the excellent review of Extended Stay America. It is great to read about your memorable visit and how much you and your family enjoyed our thoughtful hospitality. Thank you for recommending us to future guests. It was a true pleasure hosting you and your family here at Extended Stay America, and we look forward to your next visit.Sincerely,Hotel Management