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Extended Stay America - Phoenix - Airport - Tempe
- Hotels
- Tempe, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2165 W. 15th St., Tempe, AZ, 85281, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Insecure
As great as always My stay was just one night. Everything was as great abd comfortable as it always is @ Extended Stay.
Business response:
Dear James, We're delighted to see that you had a comfortable stay at Extended Stay America! It's fantastic that you found everything to your satisfaction during your short visit. Providing a seamless experience for our guests is always our priority, and we're glad to have met your expectations once again. Thank you for choosing to stay with us, and we look forward to welcoming you back for another excellent experience in the future.Sincerely,Hotel Management
Over priced and poor condition room Staff was friendly. Room charge was seriously high and no where worth the cost. The room was in very poor condition. Chest of drawers had 2 functional, bottom drawer was destroyed. Refrigerator looked like it was beaten with a hammer but worked. Bathroom pocket door would not move. Could not close the door. Walls by the shower/tub had extensive water damage. Bed and pillows were fair.
Business response:
Dear Eric, We would like to express our gratitude for choosing to stay with us and for acknowledging our staff's thoughtful hospitality and attentive service. However, we regret to learn about the issues you encountered during your stay and apologize for the inconvenience caused. Please be assured that we will immediately address these concerns, prevent their recurrence, and elevate the overall quality of our services. Your candid feedback is invaluable to us, and we would love to provide you with the flawless stay you deser... read more
We picked it cuz it said they have breakfast. They have nothing but coffee. That’s just a drink not breakfast! Had to go somewhere to get breakfast for the kids. Glad we only stayed one nite but if we had booked more I’d be canceling. Not worth the price and the pull out bed didn’t have any sheets on it! Or anywhere in the room so we could put them on. The carpet feels nasty!! They have no plugs for the tub, was told none of the rooms have plugs due to guest turning the water on and then forgetting about it, so they decided ... read more
Business response:
Dear Guest, Thank you for sharing a review of your recent visit. We sincerely apologize for not meeting your expectations with the complimentary grab-and-go breakfast, especially when you are with your children. We will share your comments with our team to enhance our future offerings in breakfast selection. Additionally, we understand the importance of a comfortable and accommodating stay, and we apologize for any oversights regarding the pull-out bed and the cleanliness of the room. Please know that your feedback is invalu... read more
The staff were great. The room was clean. There really aren't food options in walking distance. But I was comfortable and enjoyed my stay
Rooms need updating. Carpet in room and hallways in poor condition. Bathroom with very poor lighting and old surfaces. Same with kitchen. Bed comfortable. Pool area, grounds, and lobby nicely maintained.
Business response:
Dear Kelly, Thank you for taking the time to share your review. We're pleased you found the bed comfortable and enjoyed our well-maintained pool area, grounds, and lobby. However, we apologize for any inconvenience caused by the condition of the room and facilities. Your comments regarding the carpet, bathroom, and kitchen are noted, and we will work diligently to address these issues. Guest satisfaction is our top priority, and we are committed to constantly improving our accommodations and facilities. Thank you for sharing... read more
Frequently asked questions about Extended Stay America - Phoenix - Airport - Tempe
How is Extended Stay America - Phoenix - Airport - Tempe rated?
Extended Stay America - Phoenix - Airport - Tempe has a 4.3 star rating with 1,234 reviews.
When is Extended Stay America - Phoenix - Airport - Tempe open?
Extended Stay America - Phoenix - Airport - Tempe is open now. It will close tomorrow at 12:00 a.m.