Extended Stay America - Phoenix - Airport - Tempe

Business response:

Dear Richard, Thank you for your generous review. We are pleased to learn that you had a positive experience during your stay at Extended Stay America. Our commitment to excellence is paramount, and it is gratifying to hear that you appreciated the professionalism of our staff, their hospitality, and the peaceful atmosphere. We are also pleased that you found our parking facilities convenient. Your feedback is invaluable in helping us to maintain our high standards, and we look forward to the opportunity to welcome you back ... read more

Business response:

Dear ALEXIS, We extend our gratitude for taking the time to provide us with your review. It is with great delight that we acknowledge your positive experience with our services. We eagerly anticipate the opportunity to welcome you back to Extended Stay America in the near future.Sincerely,Hotel Management 

Business response:

Dear Erika, Thank you for taking the time to provide feedback about your recent stay. We understand the importance of a fresh and clean hotel experience and sincerely apologize for not meeting your expectations. We have promptly brought this to the attention of our housekeeping team for a thorough review and necessary action. Your input is greatly appreciated, and we look forward to welcoming you back and providing you with the exceptional experience you deserve.Sincerely,Hotel Management