Extended Stay America - Phoenix - Airport - Tempe

Anita 

on Expedia

6 months ago

OLD-DATED Overall facility, cabinets &furniture were Old-Dated The beds were not comfortable. Breakfast was not provided as advertised. 

Carol 

on Expedia

6 months ago

Very run down. Bathroom floor was peeling. Water in shower never really got hot. 

Anonymous 

on Expedia

6 months ago

This is Transitional Housing and not a Hotel I booked a 1-night room while on a trip with friends looking for a clean and relaxing hotel to stay; this is not that. This place is filthy, tired, and uncomfortable. This property is housing for people on a journey towards obtaining stabilized housing. I believe housing is a human right and I appreciate that this place is an option for those living here, but it should not be listed as a hotel for anyone else and should be solely designated for transitional housing. With that said... read more

Rosanna 

on Expedia

7 months ago

Very dated, the refrigerator was noisy, fortunately, there were no bed bugs. Of course, if the establishment were to renew and remodel it would charge more, and many poor people would not have where to go. Still, they could do better, it's not cheap for what you get. I think you pay cause it has small kitchens. 

Elena 

on Expedia

7 months ago

A little disappointed First, I reserved a handicapped room, which they didn't have available when I checked in. The unit was very quaint and small which was perfect for us, however very dated and could use an update. The ice maker didn't work. Although it shows a small kitchen, there weren't ANY kitchen utensils, plates, cups, pots/plans stocked in there. U had to call the front desk and request what u need. It didn't matter what I requested, they didn't have anything available when I called. They were all being sanitized. T... read more

Yvette 

on Expedia

7 months ago

The breakfast was like a snack than actual breakfast. The towels clean towels had a lot of hairs on them. The hotel smelled bad. 

Harriet 

on Expedia

7 months ago

Dirty sofa mattress Customer Service was great. But room was poor condition. Door has to be life’s a little to close. The sofa bed mattress was extremely dirty. We didn’t use the sofa bed. My oldest son slept on the floor while I shared the bed with my husband and my daughter. Breakfast wasn’t all that great we had to ask the front desk for our compliantly breakfast and it was just a blueberry muffin and a nutri bar. Front desk was close to ask for extra bedding for the sofa bed. To be honest I will never book at this place ... read more

Seth 

on Expedia

7 months ago

It was in a word, filthy. The staff was apologetic and I appreciated that, but the room was uninhabitable.