Extended Stay America - Phoenix - Airport - Tempe

Christian 

on Expedia

a year ago

Nasty 

Hans 

on Expedia

a year ago

I was literally not allowed to get my room because they couldn’t find my reservation. Then, I contact Expedia and they were no help. I had to rent out the room via directly the hotel and then the room was smelly, the bed was not made (no sheets nor covers) and the sofa bed was also not made. I tried to push the sofa back into position but that was busted for some reason too. I want my money back. 

Anonymous 

on Expedia

a year ago

My stay was horrible I wasn’t there an hour and there were roaches climbing up the counter front onto the top.. made it very difficult to do anything all night for fear of finding more.. didn’t shower cause the water stood in the tub and didn’t drain rapidly 

LUIS 

on Expedia

a year ago

Im not someone that writes reviews but i have to on this hotel…. The hotel was dirty inside an out…. Had a bad smell throughout the hallways and needs alot of work(carpets, walls and doors)…. Had to go to front desk 3 times because my keys wouldnt open the door…. Our kitchen was old and microwave door was cracked…. The bathroom door was scratched and broken that made it hard to close and open (really hard)…. We had to call to get a shower curtain because shower didnt have one…. The sofa bed had a couple of rips and the cushi... read more

Anonymous 

on Expedia

a year ago

I hate roaches Ice machine didn't work...roaches all over the place..remote didn't work..Tv was super small...Bed was so hard..Room was small