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Extended Stay America - Phoenix - Biltmore
- Hotels
- Phoenix, AZ
About this business
Location details
5235 N. 16th St., Phoenix, AZ, 85016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Viaje de una noche pasa, huele mal y la alfombra sucia
Business response:
Thank you for taking the time to post a review. We are sorry we let you down with regard to the odor and cleanliness of your room. Our housekeeping team has been informed and will take the proper action to prevent a future occurrence. We appreciate your valuable feedback and hope that you will give us a second chance to make a better impression. Sincerely, Hotel Management
Very clear and inviting. Staff was great
Business response:
Thank you for the glowing review of Extended Stay America. It’s a pleasure to know you were impressed by our courteous associates and enjoyed our refreshing property. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Nice rooms clean and confortable!!! Very friendly staff
Business response:
It was our pleasure accommodating you at Extended Stay America. We are pleased to know you enjoyed our clean and comfortable accommodations and liked our cordial associates. On behalf of everyone here, we invite you to revisit us on your next trip to the area. Sincerely, Hotel Management
I like the room very clean and comfortable
Business response:
Arlene, thank you for taking the time to review your experience at Extended Stay America. We are happy you enjoyed your stay at our hotel. We are also glad you liked your spotless, comfortable room. Thank you also for being our guest, and we hope to welcome you back soon. Sincerely, Hotel Management
I didn't like that none of the kitchen items were in the room already. I had to ask for exactly what I needed. I didnt know what I would need, so I chose to eat out instead. The point of getting the kitchen was to save money by not eating out.
Business response:
Thank you for your review. We apologize for your disappointment with our hotel policy. Please know, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites, and our team gladly delivers them to your suite. Thank you also for being our guest, and we hope you will stay with us the next time you are in our area. Sincerely, Hotel Management
I have no complaints with the location or my stay.
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy you enjoyed your stay at our hotel. Thank you once again, and we hope to welcome you back soon. Sincerely, Hotel Management
Quiet and comfortable. Excellent staff and amenities
Business response:
Thank you for choosing to stay at Extended Stay America. We are glad to know you had a comfortable visit and that you were impressed with our service and amenities. We appreciate your business and look forward to your future stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Biltmore
How is Extended Stay America - Phoenix - Biltmore rated?
Extended Stay America - Phoenix - Biltmore has a 3.2 star rating with 2,888 reviews.
When is Extended Stay America - Phoenix - Biltmore open?
Extended Stay America - Phoenix - Biltmore is open now. It will close tomorrow at 12:00 a.m.