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Extended Stay America - Phoenix - Biltmore
- Hotels
- Phoenix, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5235 N. 16th St., Phoenix, AZ, 85016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The lady at the front desk knows us, recalling ya from previous visits, and is very personable.
Business response:
Thank you for returning back to Extended Stay America and for taking the time to review our hotel. Our staff works hard to ensure each guest has a great experience, so we appreciate your kind words regarding the service delivered by our front desk associate. We truly appreciate you sharing your thoughts and look forward to seeing you again soon. Sincerely, Hotel Management
Okay stay It was okay, noises were kind of loud from hallway
Business response:
Raul, thanks for choosing Extended Stay America on your trip to our city. We are delighted to know you had a pleasant stay with us. However, we are sorry for the noise issue you were here. On behalf of everyone here, we invite you to stay with us again. Sincerely, Hotel Management
Everything and service was perfect. One thing did bother me a little was a dog barking off and on in the room next to mine.
Business response:
It was a pleasure having you as our guest at Extended Stay America. We are delighted to read you had a great stay with us and that our offerings were to your satisfaction. However, are sorry for the disturbance caused by the barking dog in the next room. We are glad this minor inconvenience didn't hinder your otherwise perfect stay, and we look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Kenneth, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
This property was basic. Clean room comfortable bed but kitchen had no Utensils. No coffee maker coffee not even a pen. And the free breakfast was lacking.
Business response:
Thank you for choosing Extended Stay America. We are pleased to know how much you liked your room! Please note, to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management
Very clean. Good to rest. I recomendet for family. Good staff
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you liked our well-kept property and you were pleased with the exceptional service from our staff. Thanks again for recommending us to future guests. We look forward to hosting you again soon. Sincerely, Hotel Management
Chapter 4 Awesome thanks
Business response:
William, thank you for choosing Extended Stay America and for the wonderful feedback. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Chapter 10 Two thumbs up 👍 👍 for location, two thumbs up 👍 👍 for amenities, and two thumbs 👍👍 for hotel staff
Business response:
William, please accept our sincere thanks for reviewing your stay at Extended Stay America. We are delighted to read that our facilities, location, and hospitality, made such a wonderful impression on you. Your recognition of our efforts will serve to motivate us even more! It was our pleasure to have you as our guest, and we can’t wait to host you again on a future visit to the area. Sincerely, Hotel Management
Business response:
Jaime, thank you for your nice rating and letting us know that your stay at Extended Stay America was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Biltmore
How is Extended Stay America - Phoenix - Biltmore rated?
Extended Stay America - Phoenix - Biltmore has a 4.2 star rating with 1,529 reviews.
When is Extended Stay America - Phoenix - Biltmore open?
Extended Stay America - Phoenix - Biltmore is open now. It will close tomorrow at 12:00 a.m.