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Extended Stay America - Phoenix - Biltmore

4.2
  • Hotels
  • Phoenix, AZ

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

5235 N. 16th St., Phoenix, AZ, 85016, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.21,619 reviews
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nancy's profile image
5 years ago

Awesome 

Business response:

Nancy, thank you for letting us know your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago

Perfect for a relaxing vacation Checkin and checkout were a breeze. Accommodations were nice. Door stuck a bit, but we learned the trick pretty quickly. Very quiet!! Loved our stay 

Business response:

Thank you for your review of your recent visit at Extended Stay America. We are glad everything went right, and you had an overall great stay. It was a pleasure serving you, and we look forward to seeing you again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago
Anonymous's profile image
Anonymous 
5 years ago
James's profile image
5 years ago

First class! Great room, and wonderful employees! 

Business response:

James, thank you for being our guest at Extended Stay America. Our team is so pleased to learn you enjoyed your stay with us, found your suite comfortable and our staff friendly and professional. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago

When we first entered the building, it smelled of musty smoke. Check on was easy. Walking down the hall to the room, lost of old smoke smell, probably in the old carpet. The room was clean and had ample room for two people. We noticed that there was not a coffee maker or plates or even a bottle opener. Drawers were empty. I have never been to an "extended stay" hotel without those amenities in the room. You had to go to the front desk to get them. Awkward. No trash can in the bathroom, only one in the living room. Bed was co... read more

Business response:

Thank you for your review. We're glad to know you liked your well-appointed accommodation and that overall you had a pleasant time with us. However, we're sorry for the smoke smell you experienced while you were here and the inconvenience you had due to our dishware policy. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. Also, the kitchenware for your room is available and kept at the front desk to ensure cleanliness, and our team gladly delivers these items to our guest... read more

JERRY's profile image
5 years ago
Anonymous's profile image
Anonymous 
5 years ago
David's profile image
5 years ago

Great Location 

Business response:

David, thank you for the outstanding feedback of Extended Stay America. We are delighted to know you had a great time here and that our location made your stay a memorable one. Thank you again for taking the time to write about your stay. We look forward to your return visit. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Phoenix - Biltmore

How is Extended Stay America - Phoenix - Biltmore rated?

Extended Stay America - Phoenix - Biltmore has a 4.2 star rating with 1,619 reviews. 

When is Extended Stay America - Phoenix - Biltmore open?

Extended Stay America - Phoenix - Biltmore is open now. It will close tomorrow at 12:00 a.m.