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Extended Stay America - Phoenix - Chandler
- Hotels
- Phoenix, AZ
About this business
Location details
14245 S. 50th St., Phoenix, AZ, 85044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Love the quietness and area
Business response:
Tametra, we appreciate you taking the time to post your review of Extended Stay America. It feels great to know you liked our calm atmosphere and that you had a relaxing stay in your well-appointed room. Thank you for being our guest, and we look forward to serving you again soon. Sincerely, Hotel Management
Ok, but a good price. The room is very dated. Needs updating. The bed was not very comfortable. Their coffee machine was broken so no coffee in the morning. The area was great, though. Plenty of restaurants to pick from.
Business response:
Jacqueline, thanks for the feedback. Although you liked our location, we apologize for not being able to provide you with a perfect stay. Your feedback with regard to the condition of the facilities and the maintenance issue is discussed with appropriate individuals in our organization to improve our future guest experiences moving forward. Please consider giving us an opportunity to make your next visit a better one. Sincerely, Hotel Management
Jorge was amazing and tried to be very accomidating. But staff on the weekend was not very knowledgable when i asked about an amenity nor was there follow up. When we left they didnt even have coffee in the continetal breakfast. I had to chase down rolls of toilet paper for my room because housekeeping didnt come. I asked for clean wash rags but they didnt have those either.
Business response:
Margaret, thank you for taking the time to share your review with us. Although we are happy to know you liked the service provided by Jorge, we are sorry for the overall service and cleanliness issues you encountered. We will discuss these issues at our future team meetings and will focus on ways to improve in these areas so our guests have an exceptionally pleasant experience when staying at our hotel. We hope you will stay with us again so we can provide you with the great experience you deserve. Sincerely, Hotel Manageme... read more
Business response:
Thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
Business response:
Gayle, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Business response:
Thank you so much for the nice rating regarding your stay at Extended Stay America. We hope you are already planning another trip our way. Sincerely, Hotel Management
Business response:
Tyrone, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Great Location Great Location...
Business response:
Thanks for choosing Extended Stay America for your stay. We are delighted you found our location to be an enjoyable part of your visit to our area. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Basic but clean Shower had a slow drip /leak, bed was too firm for my taste. Friendly attentive staff. Not always quiet - there were barking dogs across the hall.
Frequently asked questions about Extended Stay America - Phoenix - Chandler
How is Extended Stay America - Phoenix - Chandler rated?
Extended Stay America - Phoenix - Chandler has a 3.2 star rating with 2,049 reviews.
When is Extended Stay America - Phoenix - Chandler open?
Extended Stay America - Phoenix - Chandler is open now. It will close tomorrow at 12:00 a.m.