Extended Stay America - Phoenix - Chandler

Business response:

Mark, thank you for your nice rating and letting us know that your stay at Extended Stay America was a good one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management 

Business response:

We appreciate your rating and are happy you liked various aspects of your stay, but sorry, we weren't at our best. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

Business response:

Omar, thank you for being our guest at Extended Stay America. We're glad to know our location was ideal for you and that overall you had a pleasant time with us. We hope to have the pleasure of hosting you again. Sincerely, Hotel Management 

Business response:

Jennifer, thank you for the excellent review of Extended Stay America. We're so happy to know you loved your well-appointed room and that our location was ideal for you. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you very much for your review, we appreciate you taking the time to complete it. Let us know when you will return so we can make your stay a "5". 

Business response:

Carlos, thank you for choosing Extended Stay America. We are delighted to know you were happy with our location and that you enjoyed our delicious breakfast. We appreciate your business and look forward to welcoming you back soon for another memorable experience. Sincerely, Hotel Management 

Business response:

Good morning, Please accept my apology for the issue you experienced while staying at our hotel. We have since corrected the issue and I can assure you that this was a one time issue. Thank you for bring this to my attention. 

Business response:

Hello Patrick! Thank you for your review. We always appreciate the feedback, especially when your stay was PERFECT! We look forward to your return. 

Business response:

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