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Extended Stay America - Phoenix - Chandler - E. Chandler Blvd.
- Hotels
- Phoenix, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5035 E. Chandler Blvd., Phoenix, AZ, 85048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything was great but the TV seemed to be going out. Losing power.
Business response:
Troy, thank you for choosing Extended Stay America for your stay. We are to know you had a satisfying stay at our hotel, but we are sorry for the inconvenience it caused you had with the TV in your room. We hope this did not overshadow your otherwise positive stay with us and that you will choose us again in the future. Sincerely, Hotel Management
Not bad for the price It was a good room for the price. TV doesn’t swivel, hard to see from bed. Couch very uncomfortable. Everything was clean and didn’t smell.
Business response:
Alyssa, thank you for staying at Extended Stay America and for the feedback. We are delighted to read you liked your clean room and that you found us to be a good value. We value your observation in regard to our in-room amenities and have taken a note of it. It was a pleasure having you as our guest, and we look forward to your next visit when in the area. Sincerely, Hotel Management
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. Our goal is to make your visit as comfortable as possible and to assist you in any way, so we are glad we accomplished this while you were here. We appreciate your nice rating. Please come back and see us again soon. Sincerely, Hotel Management
Business response:
Many thanks for taking the time to post your rating online. We are glad that you were left our hotel with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Not impressed My spouse made the reservation, but I could not check in without her being present, which was an issue because she was emergency admitted to a area hospital. We had to disturb her to contact Hotels.com to have me added to the reservation. The following day, I requested additional towels and was told I had to pay an additional $10. My spouse loves this place, I don’t and will not stay here again.
Business response:
We always appreciate feedback from our guests to ensure we are meeting our high standards of service. We sincerely apologize for the issues you experienced during your stay, and we've shared your comments with our team to ensure a better experience for future guests. Thank you for staying with us, and we would love the opportunity to welcome you back. Sincerely, Hotel Management
Room floors were dirty upon arival, floors were nevere mopped after 2 room services. They eben skipped our room one week. Our floors underneath the beds were neber swept.Finally an older gentleman cleaned our room, swept under the beds & he even mopped the floors. The kitchen cabinets were so dirty that they were stuck shut. Someone new has taken over we can surley see, the place is improving.
Business response:
Lynda, thank you for your candid feedback. We apologize for the housekeeping issues that you encountered. We have processes in place to make sure that every room is exceptionally clean. We are working with our team to make sure we correct our shortcomings. We hope you will give us another opportunity to have you as our guest. We are confident we can replace this experience with a more positive memory! Sincerely, Hotel Management
Slept well and enjoyed the stay... thank you...
Business response:
Tilford, thank you for choosing to stay at Extended Stay America and for sharing your amazing experience. We are thrilled to read you loved the comfort of your room and had a restful night’s sleep. We hope to be your hotel of choice every time you visit this area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Chandler - E. Chandler Blvd.
How is Extended Stay America - Phoenix - Chandler - E. Chandler Blvd. rated?
Extended Stay America - Phoenix - Chandler - E. Chandler Blvd. has a 4.1 star rating with 975 reviews.
When is Extended Stay America - Phoenix - Chandler - E. Chandler Blvd. open?
Extended Stay America - Phoenix - Chandler - E. Chandler Blvd. is open now. It will close tomorrow at 12:00 a.m.