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Extended Stay America - Phoenix - Chandler - E. Chandler Blvd.
- Hotels
- Phoenix, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5035 E. Chandler Blvd., Phoenix, AZ, 85048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice for the price, but office understaffed The room was spacious, clean and comfortable, with a full-sized refrigerator and ample cabinet space for groceries in the kitchenette. All the staff I interacted with were friendly and helpful, but seemed very overworked -- we requested dishes and a coffeemaker, and I had to go to the office to pick them up myself several hours after they were supposed to be dropped off. Another guest I spoke to there said he hadn't gotten his dishes in three days after making the request despite s... read more
Ok place, I'd stay again. Just overnight, to rest up for my bicycle races. Was fine for that.
Room was nice. Looked modern and comfortable. Have no complaints. Staff was helpful as well
Close to Motorsports Park; Bed ok - not great Bed was not real comfortable. When booking, didn't know this was a motel and only had weekly housekeeping. When we brought towels to front desk to get replacements (as told to do at check-in), there was no one at front desk at 7pm. Only had 2 washcloths and hand towels and we had 2 people and needed more after 2 days in room. :( Price was good for room and it was close to where we wanted to go.
Business response:
Thank you for taking the time to write a review of your stay with us. Please accept our apologies for the service issues you experienced. As this hotel’s manager, I can assure you that I have used your comments as a training tool to coach our staff to ensure we are providing each guest with prompt customer service as well as clearly communicating our amenities during guest arrivals. Still, I am glad to read that you enjoyed our reasonable rates as well as our convenient location. Your feedback is important to us, so thank yo... read more
Good for businessmen We stayed at this hotel for only 1 night because it was close to an event we were participating in. It seemed like they didn't have enough staff as lines were long at the front desk. If you want a coffee pot in your room you have to specify at checkin and then they give you coffee but no cream or sugar in the packet. The pool is very small and breakfast consists of prepackaged muffins, granola bars and instant oatmeal. There were no spoons or stir sticks at the breakfast area.
Business response:
I want to thank you for taking the time to post a review of your stay. Please accept our apologies for the delay you experienced at check-in. In response to your feedback, I will be sure to coach our front desk staff and make sure our grab-and-go breakfast is properly stocked. Still, I am glad to read that you enjoyed our comfortable rooms and convenient location. Your feedback is very important to us, so thank you for sharing. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the fut... read more
this location was near everything i needed i liked the cleanliness location staff were perfect thank you
Business response:
It is so rewarding to read that you enjoyed your stay with us. Thank you for your comments. I truly appreciate your comments regarding our convenient location and friendly customer service. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Very nice hotel First, we were lost on Chandler Blvd in Phoenix, late at night, on our way to the hotel. We called the hotel and the staff could not give us directions. We back tracked and were successful, but very tired. Second, staying at the Extended Stay America was very pleasant. Our room was large/open, with a King bed and a full size sofa bed if needed. Kitchen was a plus. Quiet with parking right in front of the room. So, we were surprised to find that we would not have housekeeping during our 3 day/night stay. But, ... read more
Business response:
Thank you so much for sharing your experience with us. Please accept our apologies for the difficulties in locating our hotel. Still, I am so pleased to read that you had a positive stay overall. It’s great to read that you enjoyed our fully equipped kitchens as well as our spacious and comfortable rooms. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
Nice property in convent location The hotel is right off I 10 and has everything around it. Food shopping Etc. Property nice rooms good. Would stay there again
Business response:
I want to thank you for taking the time to post a review of your stay. It’s great to read that you enjoyed our comfortable rooms and convenient location! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Ran out of supplies for breakfast day we arrived. After a couple of days of just coffee and bars, I asked them why they didn't go to a local store. I was told that they couldn't do that because they had to go through corporate. I was also told that they were short staffed.
Business response:
Thank you for your feedback about your stay at our hotel. Please accept our apologies that we were unable to meet your expectations. In response to your feedback, I will make sure our amenities are fully stocked for our guests. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Frequently asked questions about Extended Stay America - Phoenix - Chandler - E. Chandler Blvd.
How is Extended Stay America - Phoenix - Chandler - E. Chandler Blvd. rated?
Extended Stay America - Phoenix - Chandler - E. Chandler Blvd. has a 4.1 star rating with 1,023 reviews.
When is Extended Stay America - Phoenix - Chandler - E. Chandler Blvd. open?
Extended Stay America - Phoenix - Chandler - E. Chandler Blvd. is open now. It will close tomorrow at 12:00 a.m.