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Extended Stay America - Phoenix - Chandler - E. Chandler Blvd.
- Hotels
- Phoenix, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5035 E. Chandler Blvd., Phoenix, AZ, 85048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice hotel that needs a few upgrades The staff was helpful and nice. The room was bigger than I expected and had a good little kitchen. My only complaint is a few of the provided items need an upgrade. The towels felt like I was drying my self with sandpaper and the 1-ply toilet paper is never a pleasant experience. Overall it was nice and I would stay here again!
Business response:
Thank you for posting such a wonderful review of our property and staff. We are committed making sure our guests have a pleasant stay. Please accept our apologies that you were not happy with the quality of our linens. Still, we are excited to know that we will have the opportunity to see you again in the future. The staff and I would like to thank you again for posting your review. We hope to see you again soon.
Great location. Right next to everything . Swam in the pool and relaxed in the room. i was also able to cook a good meal . Workers were very friendly. I was able to get towel for the pool at the front desk.
Business response:
Thank you for your nice review of our property. I'm so pleased to hear that our staff took care of your needs throughout your stay. It's great to hear that you were able to take advantage of our amenities and enjoyed our pool area. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
vacation On vacation with wife and daughter. Room was big clean grew customer service.
Clean hotel, friendly staff, breakfast-not so good The hotel staff was friendly and even though the computers were updating when we arrived, the clerk did his best to get us checked in as quickly as possible. The hotel is advertised as non-smoking, but our room was very smoky. We requested a new room and were given one immediately. The room was clean and there was a nice little stove, refrigerator (with ice maker) and microwave. They do not stock any dishes at all, but we could have requested some according to the signage. ... read more
Business response:
I want to thank you for taking the time to post a review of your stay. I truly appreciate your comments regarding our front desk staff taking care of you during your check-in. I apologize for the odor issues you experienced as well as our failure to inform you of our housekeeping services. We are a non-smoking hotel; however, we will have an occasional guest that does not honor that agreement. We do have a process for taking care of this and I am sorry that was not completed prior to you checking in. Extended Stay Hotels pro... read more
My stay was fabulous! Room was clean and staff friendly. However, it comes with a full kitchen which was great but didn't provide dishes or utinsals. The most important appliance to me was coffee pot and it didn't come with room! Would stay again but I will come prepared.
Business response:
Thank you so much for posting a review of our property. I'm so pleased to hear that you enjoyed your stay with us and that our staff took good care of you. I am, however, concerned that our staff did not explain to you about the new process at Extended Stay America for our customized kitchens. As part of our new process for a clean, customized kitchen, we clean your kitchen items especially for you. Each time you stay with us you simply contact the front desk to make your selections and your customized package is put togethe... read more
It was OK. Somewhat noisy at night. The condition of the room could have been cleaner.
Business response:
Thank you for the feedback regarding your stay at our hotel. I sincerely apologize that our housekeeping services did not exceed your expectations and that there were noise issues. To uphold our companyâs high standards, we will be sure to closely inspect all of our rooms before guest arrivals. The staff and I appreciate your comments, as it will only help us to improve. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.
Nice Room- clean and good amenities/ We came to Phoenix for a dr. visit. Had an issue with the ac. Staff was great about this. Manager on duty gave us a few options on what they could do to remedy the issue and followed through. The only compliant I had was the bed was pretty hard. But the property was nice and clean, and the staff did a good job.
Business response:
Thank you so much for sharing your experience with us. Please accept our apologies that you had maintenance issues in your room during your stay. Still, we are delighted to know that we were able to take care of the situation to your expectations, and that you enjoyed your stay with us. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
Frequently asked questions about Extended Stay America - Phoenix - Chandler - E. Chandler Blvd.
How is Extended Stay America - Phoenix - Chandler - E. Chandler Blvd. rated?
Extended Stay America - Phoenix - Chandler - E. Chandler Blvd. has a 4.1 star rating with 1,023 reviews.
When is Extended Stay America - Phoenix - Chandler - E. Chandler Blvd. open?
Extended Stay America - Phoenix - Chandler - E. Chandler Blvd. is open now. It will close tomorrow at 12:00 a.m.