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Extended Stay America - Phoenix - Mesa
- Hotels
- Mesa, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
455 W. Baseline Rd., Mesa, AZ, 85210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff were very pleasnt, will return soon.
Business response:
Dear Guest, Thank you for your kind words! We’re glad that you had a positive experience with our staff. It was our pleasure hosting your visit, and we look forward to welcoming you back soon to Extended Stay America! Sincerely, Hotel Management
The location and shopping close by.
Business response:
Dear Guest, Thank you for your valuable feedback regarding your recent stay at our hotel. We are pleased that our hotel’s location perfectly accommodated your preferences during your recent visit. We eagerly anticipate the opportunity to welcome you back whenever your future travels lead you to our city. Sincerely, Hotel Management
Great hotel in a great location
Clean
Business response:
Dear Guest, Thank you for your feedback. Our team takes immense pride in creating a fresh and inviting atmosphere for all our guests. Your review serves as motivation to keep up the great work! It was our pleasure hosting you here at Extended Stay America, and we look forward to welcoming you back for another fantastic stay.Sincerely,Hotel Management
My wife and I spent two days here in late April 2025 while in Mesa for a family matter. The room was very no-frills. Only one bed had access to the lamp and phone, and there was no coffee maker, utensils etc in the room. On the kitchen counter there was a sign stating if we called the front desk they would deliver a big bag of kitchen equipment, but this was untrue and I had to lug it myself from the desk to the room. There were no USB ports anywhere, the TV only has cable and the bed was okay at best. But it was VERY good q... read more
Business response:
Dear Guest,Thank you for choosing Extended Stay America! We are glad to hear you found good value during your stay. However, we are sorry for the inconvenience with the kitchen equipment and the lack of some in-room amenities. We aim to provide every guest with the highest level of service and care, and we are disappointed that we fell short in meeting these aspects. Rest assured that we will share your comments with our team appropriately. Your feedback is valuable as we continually look for ways to enhance our guest experi... read more
Not great It's an older property with some renovations. However, bathroom shower is chipped and flaking, faucets are bubbly and chipping. Drain was full of gunk. One hotplate in the kitchen area was sticking up when I got in the room, and underneath was old food. Bed was extremely uncomfortable. The hotel advertised breakfast. That consisted of coffee,nutrigrain bars, instant oatmeal packets and a few pre packaged muffins. Probably won't return.
Business response:
Dear Guest, Thank you for your honest feedback. We truly apologize for the issues you experienced during your stay. This is not the experience we aim to provide, and we’re taking your comments seriously to address these areas of concern. Your input helps us improve, and we appreciate you bringing this to our attention. We hope you’ll consider giving us another chance in the future to provide a much better stay.Sincerely,Hotel Management
Mediocre hotel The hotel ran out of water on two different days and when I called the front desk, they were rude and said they didn’t know when the hot water would be available.
Business response:
Dear Guest, We extend our sincere apologies for the inconvenience caused by the water outages during your stay. We recognize the frustration this situation likely presented, especially given the lack of assistance and professionalism encountered at the front desk when addressing your concerns. This does not reflect the standard of service we are committed to providing. Your feedback is greatly appreciated, and we will take appropriate measures to address these issues to enhance the experience for future guests. Thank you for... read more
Frequently asked questions about Extended Stay America - Phoenix - Mesa
How is Extended Stay America - Phoenix - Mesa rated?
Extended Stay America - Phoenix - Mesa has a 4.3 star rating with 1,197 reviews.
When is Extended Stay America - Phoenix - Mesa open?
Extended Stay America - Phoenix - Mesa is open now. It will close tomorrow at 12:00 a.m.