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Extended Stay America - Phoenix - Mesa
- Hotels
- Mesa, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
455 W. Baseline Rd., Mesa, AZ, 85210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The water coming from the shower was cold even when set on hot , the water coming from the kitchen sink was hotter
Business response:
Dear Marlon, Thank you for sharing your experience with us. We deeply regret that you encountered issues with the water temperature during your stay. We understand how frustrating it can be when amenities are not functioning as expected, and we are sorry for the inconvenience caused. Thank you for bringing this matter to our attention. We will have our maintenance team investigate the issue immediately to ensure that all plumbing systems are working correctly. Apart from this, we hope you had a pleasant time and will conside... read more
Not what I expected I wasn't impressed. Furnishings were worn down. Had kitchenette but no utensils plates coffee pot etc was available. Concerned about clientele hanging around the parking lot. Ad said breakfast included - yeah, coffee and a packaged muffin. Convenient location, fairly quiet.
Business response:
Dear David, Thank you for sharing your experience with us. We appreciate your honest feedback and are sorry your stay didn't meet expectations. We will review our amenities to ensure that everything listed is accurately represented and available for guests. Additionally, we take your concerns seriously and will address the atmosphere in our parking area to improve safety and comfort. We're glad to hear the location was convenient and the property quiet. We hope you will give us another chance in the future to provide a bette... read more
Location. Rooms clean and simple
Excellent guest service Alyssa at the front desk was amazing. Very knowledgeable and helpful. If in the area highly recommended this location
Business response:
Dear Christina, We greatly appreciate your positive review of Extended Stay America. Employees such as Alyssaexemplify the dedicated spirit of service that we highly value. We are thrilled that our attentive hospitality was the standout aspect of your stay. It was a pleasure to host your visit, and we look forward to the opportunity to welcome you back in the near future.Sincerely,Hotel Management
I think the property needs to be upgraded (the bathroom), the TV control was in bad conditions and it could be a little more clean but over all not bad for the price. The night shift lady was very helpful.
We come back We have come here several times and we like it. It’s clean and nice corner rooms if you get them. Alisa works at the front desk and she is always so helpful and kind! Great customer service from her - always! She is part of the reason we come back. If needed, we can always count on her to be helpful and knowledgeable for any needs we have. Thanks Alisa!
Business response:
Dear Jennifer, Thank you so much for your kind words! We are thrilled to hear that you continue to enjoy your stays with us at Extended Stay America. Alisa will be so happy to hear your compliments—she truly is an asset to our team. We’re grateful for your continued loyalty, and we look forward to welcoming you back for many more visits in the future. Thanks again for taking the time to share your experience!Sincerely,Hotel Management
Work fine We have stayed here twice. Front desk is very friendly and we have had no problems. Small parking lot.
Frequently asked questions about Extended Stay America - Phoenix - Mesa
How is Extended Stay America - Phoenix - Mesa rated?
Extended Stay America - Phoenix - Mesa has a 4.3 star rating with 1,160 reviews.
When is Extended Stay America - Phoenix - Mesa open?
Extended Stay America - Phoenix - Mesa is open now. It will close tomorrow at 12:00 a.m.