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Extended Stay America - Phoenix - Mesa
- Hotels
- Mesa, AZ
About this business
Location details
455 W. Baseline Rd., Mesa, AZ, 85210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Muy bien El ligar limpio céntrico cómodo
Business response:
Dear Cinthia, We appreciate your generous compliments about our central location and well-maintained accommodations! We are delighted you had an excellent stay at Extended Stay America. Thank you for this fantastic review, and we hope to welcome you again soon.Sincerely,Hotel Management
Convenience stores nearby
Love it
Business response:
Dear Brandon, Thank you for the outstanding review. We are delighted that from check-in through check-out, we were able to provide you with a lovely stay at Extended Stay America. We look forward to your return and wish you all the best with your future travels.Sincerely,Hotel Management
Lower cost for a few days but overall it was very good
Easy to find, clean and a good facility. Long stay or short stay. Nice to have my own kitchen in the room.
Business response:
Dear Gwendolyn, Thank you for your thoughtful feedback! We're delighted to see that you enjoyed our immaculate and relaxing accommodations. It's also a pleasure to read that you appreciated the convenience of having a kitchenette facility, whether for a long or short stay. It was a pleasure having you as our guest, and we look forward to welcoming you back to Extended Stay America for another enjoyable experience.Sincerely,Hotel Management
Poor all around Upon arrival getting into the building was a little tricky. But check in was smooth and easy. The cleanliness of the room we stayed in was poor. Hair in the shower, pee on the bottom of the toilet. Overall old/outdated feeling to the room. Poorly decorated. However the AC/heater worked and the bed was comfortable. There listing states they have a breakfast but it’s just coffee, muffins, and oatmeal. A poor excuse for a breakfast. We ended up having to go out and get something. By the time we got down there th... read more
Business response:
Dear Aubrey, Thank you for sharing your experience. We sincerely apologize for the cleanliness issues in your room and the disappointment with our breakfast offerings. This falls below our standard, and we will address it internally. We appreciate your positive remarks about the smooth check-in process, comfortable bed, and functioning AC. Your insights are invaluable, and we hope you will reconsider, providing us with another opportunity to deliver a more enjoyable stay in the future.Sincerely,Hotel Management
It was just very dirty and not kept up. Mix matched furniture and lightbulbs- some yellow and some white.
Business response:
Dear Julie, We sincerely apologize for not meeting your expectations during your recent stay at our hotel. We sincerely regret any inconvenience you experienced, especially regarding your concerns with the upkeep of our property, which is of utmost importance to us. Your feedback is invaluable, and we will immediately address this matter with our housekeeping team to ensure such oversights do not recur. Your satisfaction is our top priority; therefore, we sincerely hope you will consider granting us another opportunity to ho... read more
Frequently asked questions about Extended Stay America - Phoenix - Mesa
How is Extended Stay America - Phoenix - Mesa rated?
Extended Stay America - Phoenix - Mesa has a 3.3 star rating with 2,034 reviews.
When is Extended Stay America - Phoenix - Mesa open?
Extended Stay America - Phoenix - Mesa is open now. It will close tomorrow at 12:00 a.m.