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Extended Stay America - Phoenix - Midtown
- Hotels
- Phoenix, AZ
About this business
Location details
217 West Osborn Rd., Phoenix, AZ, 85013, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Because family went our of out for the holiday. I didn’t want to be home alone so i order a room glad ii chose this one. I didn’t feel at all the
Awesome
Business response:
Dear Guest, It is wonderful to hear that you had such an nice experience. We truly appreciate you taking a moment to share your thoughts, and it is great to know your stay left such a positive impression. Feedback like yours means a lot to our team. We look forward to welcoming you back soon and hope your next visit at Extended Stay America is just as enjoyable. Sincerely, HotelManagement
Love it
Excellent
Business response:
Dear Guest, It is great to hear that your experience was excellent during your stay at Extended Stay America. We truly appreciate you taking a moment to share such positive feedback. Knowing that your time with us left a strong impression means a lot to our team. Thank you for choosing to stay with us, and we look forward to welcoming you back whenever your travels bring you this way again. Sincerely, Hotel Management
Staff was great. Room wasn’t ready until almost 4 pm. My room was a newly renovated room very nice but plain/bare .
Business response:
Dear Michelle, Thank you for taking the time to share your thoughts about your recent stay. We are delighted to know our team provided attentive service and that you appreciated the updated accommodations. However, we regret any inconvenience caused by the delay in readiness and will share this with our team to help ensure a more seamless experience for future guests. Your feedback is invaluable, and we look forward to welcoming you back for an even more comfortable experience. Sincerely, Hotel Management
I had a hard time sleeping the first night. It is pet friendly and a dog across our room barked constantly and woke me up at 4 am. People slam doors all night, our a/c made too much noise when turning on. And, even when the floor has been remodeled, the door filters too much light and three sudes. The room was very clean.
Business response:
Dear Guest, Thank you for sharing your feedback and for highlighting the cleanliness of your suite. We truly regret that external noise and light disturbance affected your rest during the initial night of your stay. Your observations are important, and we will share them with our team to enhance guest comfort. We appreciate your understanding and hope you will consider giving us another opportunity to provide a more relaxing and seamless experience during your next visit. Sincerely, Hotel Management
sofa sleeper had blood on it and it was old. The mattress needs be change out. But Miss Nikki was the best. She took care of us. The price for two nights was good.
Business response:
Dear Guest, Thank you for sharing your feedback and for recognizing Nikki’s excellent service. It is wonderful to know that her attentiveness made your stay more comfortable and enjoyable. Your kind words will be shared with her and the rest of the team as encouragement. We also appreciate your observations about the furnishings, which have been shared with management for attention. Your input is valued and helps us enhance the guest experience. We hope you will give us another chance to provide you with the hospitality we a... read more
Hotel room Everything was great
Business response:
Dear Debi, We’re delighted to know you had such a great experience during your stay! It’s always a pleasure to hear when our guests enjoy a comfortable visit. Your kind words mean a lot to us and motivate the team to keep delivering excellent service. We hope to welcome you back to Extended Stay America soon for another enjoyable stay. Sincerely, HotelManagement
Frequently asked questions about Extended Stay America - Phoenix - Midtown
How is Extended Stay America - Phoenix - Midtown rated?
Extended Stay America - Phoenix - Midtown has a 2.9 star rating with 3,473 reviews.
When is Extended Stay America - Phoenix - Midtown open?
Extended Stay America - Phoenix - Midtown is open now. It will close tomorrow at 12:00 a.m.