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Extended Stay America - Phoenix - Midtown
- Hotels
- Phoenix, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
217 West Osborn Rd., Phoenix, AZ, 85013, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was fine except for the smell of cigarettes in the room.
Business response:
Dear Britney, Thank you for choosing Extended Stay America for your stay. We appreciate your positive feedback. We apologize for any inconvenience regarding the smell of cigarettes and are actively working to address this concern. Your satisfaction is important to us, and we hope to welcome you back for an improved experience in the future.Sincerely,Hotel Management
Great stat Very friendly and convenient.
No "grab n go breakfast" as advertised, coffee only. No ada grab bars in tub/shower. Wife has mobility/balance issues, made showering unsafe. Traveled with another couple, but our rooms weren't close together, in fact we weren't even on same floor. Ridiculous spray aereator on bathroom sink faucet. A bit noisy from barking dogs and roaches were crawling around kitchen counters.
Business response:
Dear Bill, We sincerely apologize for the inconvenience you experienced at Extended Stay America. Your feedback is concerning, and we regret falling short of meeting your expectations. Rest assured, we are actively addressing the issues you've raised with our team to ensure improvements. Providing a safe and comfortable experience for all our guests is our priority. We appreciate your patience and understanding. If your travels bring you back to the area, we welcome the opportunity to provide a significantly better stay. Tha... read more
Great Service Friendly staff. Clean rooms.
Business response:
Dear Rebecca, We're thrilled to learn about your stay at Extended Stay America! Our team takes pride in providing seamless service, maintaining a friendly atmosphere, and ensuring clean, comfortable rooms for our guests. Therefore, we are delighted this was your experience. Thank you for choosing our hotel, and we look forward to welcoming you back for another enjoyable stay.Sincerely,Hotel Management
Overall comfy The drain in the shower seemed a bit clogged. I found change on the floor so I figure the floor wasn't cleaned. The TV said no signal. Otherwise it was comfy and the price was right.
Frequently asked questions about Extended Stay America - Phoenix - Midtown
How is Extended Stay America - Phoenix - Midtown rated?
Extended Stay America - Phoenix - Midtown has a 4.2 star rating with 1,552 reviews.
When is Extended Stay America - Phoenix - Midtown open?
Extended Stay America - Phoenix - Midtown is open now. It will close tomorrow at 12:00 a.m.