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Extended Stay America - Phoenix - Midtown
- Hotels
- Phoenix, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
217 West Osborn Rd., Phoenix, AZ, 85013, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Awesome!
Business response:
Dear Glenda, Thank you for choosing Extended Stay America. We are dedicated to providing a comfortable and pleasing atmosphere for our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Hotel Management
No remote in the room for the tv. No complimentary water of coffee makers. Pillows were very flat. A lot of noise in the hallway from other customers early in the morning.
Business response:
Dear Deborah, Thank you for sharing your experience with us. We regret any aspect of your stay that fell short of complete satisfaction, and we apologize for any inconvenience caused. Your feedback will be shared with our team and utilized to drive future improvements. Ensuring your comfort and contentment remains our foremost priority, and we anticipate the opportunity to welcome you back in the future, affording you the elevated experience you deserve.Sincerely,Hotel Management
PROPERTIES ARE TIRED & WEARY The service and cleanliness was very good! However, the furniture and appliances are well beyond their service life. The fridge had a broken handle. The furniture showed painfully obvious wear with the main dresser sporting severely bubbled particle board around the bottom and drawers that the bottoms were soon to fall out of. The remote for the TV could not turn it on or off and could only control the volume and could only toggle the channels up but not down. The yellowed microwave worked but th... read more
Business response:
Dear Thomas,Thank you for your detailed feedback and for taking the time to share your experience with us. We're pleased to hear that our service and cleanliness met your expectations. However, we sincerely apologize for any inconvenience caused during your stay. We take your concerns regarding the maintenance seriously. We will work with our maintenance team to ensure that all areas of concern are promptly and effectively resolved to prevent such occurrences in the future. We appreciate you bringing this to our attention, a... read more
Frequently asked questions about Extended Stay America - Phoenix - Midtown
How is Extended Stay America - Phoenix - Midtown rated?
Extended Stay America - Phoenix - Midtown has a 4.3 star rating with 1,707 reviews.
When is Extended Stay America - Phoenix - Midtown open?
Extended Stay America - Phoenix - Midtown is open now. It will close tomorrow at 12:00 a.m.