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Extended Stay America - Phoenix - Midtown
- Hotels
- Phoenix, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
217 West Osborn Rd., Phoenix, AZ, 85013, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
After we checked into our room we walked up to the room and the floors weren't the cleanest. The bathroom was a little dark maybe better lightening. They left the windows open so everything was super loud.
Business response:
Please accept our sincere apology for the difficulties you encountered with your room. Your review will be taken as a tool to ensure that all procedures within our housekeeping and maintenance departments are being followed. Our team's first priority is making sure that every guest has a comfortable stay, and this time we really missed the mark. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Everything was great. But the morning continental breakfast wasn’t up or perhaps out of stock and need restocking, waited 5 min. But I had to leave for an appt at 9:00 am. Other that was a great facility and front desk clerks were nice.
Business response:
Thank you for taking the time to share your experience at Extended Stay America. We are delighted to know you liked your well-appointed room and were impressed with the courteous service provided by our staff. However, we regret you weren’t able to take advantage of our breakfast offerings. It was a pleasure serving you, and we hope to see you again soon. Sincerely, Hotel Management
WAS Osborm Easy access to lightrail. Nearby walk to Encanto Park. Could use more dining options.
Business response:
Thank you for your gracious review. We are delighted to know you had a pleasant stay and that you were impressed with our ideal location close to Encanto Park and many interesting spots in our city. On behalf of everyone here at Extended Stay America, we invite you to visit us again soon. Sincerely, Hotel Management
Location good . needs alittle up dates in rooms bad thing no business center had go to hotel across the street to get some of my work done..
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know you enjoyed our great location and had a nice visit. We value your suggestion and look forward to welcoming you back in the future. Sincerely, Hotel Management
nothing special, breakfast is for name sake. sdsdsdsdfsdfsdf
Business response:
We are sorry our complimentary breakfast offerings did not meet your satisfaction. When we receive this type of valuable feedback, it is always shared with our Brand Leaders so they have knowledge of our guests' desires regarding breakfast choices and assists them in determining new future offerings. Thank you for your feedback, and please consider staying with us again. Sincerely, Hotel Management
Smelled like smoke but supposed to be a non smoking facility.
Business response:
Thank you for taking the time to give us feedback on your recent stay. Even though our guest rooms are smoke-free, we occasionally have violations of this rule. We take these incidents seriously, and we thank you for bringing this to our attention. We hope to welcome you back in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Midtown
How is Extended Stay America - Phoenix - Midtown rated?
Extended Stay America - Phoenix - Midtown has a 4.2 star rating with 1,555 reviews.
When is Extended Stay America - Phoenix - Midtown open?
Extended Stay America - Phoenix - Midtown is open now. It will close tomorrow at 12:00 a.m.