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Extended Stay America - Phoenix - Midtown
- Hotels
- Phoenix, AZ
About this business
Location details
217 West Osborn Rd., Phoenix, AZ, 85013, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice staff, clean and functional. Noisy hallways and close to a hospital with life flight helicopters coming and going.
Centrally located makes down town easily accessible. Poor WiFi service.
Business response:
Thank you for reviewing our hotel. We are glad our location worked well for you. However, we apologize for the difficulties you experienced connecting to the internet. We are working with our service provider to determine if there is a greater issue or if this was an isolated event. We are confident you will see improvement in this area on your next visit. Thank you again for your constructive feedback. We hope to see you again soon. Sincerely, Hotel Management
Room didn't feel clean, no amenities. We moved to a different hotel at the same price that had free breakfast and a pool.
Business response:
We were disappointed to see that we did not live up to our typical standards, and we are truly sorry our facilities were not to your expectation. We will share your feedback with our housekeeping department so that they are more diligent going forward. We hope you will give us another chance to prove ourselves in the future. Sincerely, Hotel Management
Great service very well done and very friendly as well
Business response:
Thank you for taking the time to share feedback about your stay. Our goal is for every guest to have a great experience, so we are delighted to know you thoroughly enjoyed your time with us. We'll be sure to share your comments with the entire team. Thank you for being our guest, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Great stay
Business response:
Aneatra, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Midtown
How is Extended Stay America - Phoenix - Midtown rated?
Extended Stay America - Phoenix - Midtown has a 2.9 star rating with 3,456 reviews.
When is Extended Stay America - Phoenix - Midtown open?
Extended Stay America - Phoenix - Midtown is open now. It will close tomorrow at 12:00 a.m.