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Extended Stay America - Phoenix - Midtown
- Hotels
- Phoenix, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
217 West Osborn Rd., Phoenix, AZ, 85013, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Richard, thank you for being our guest at Extended Stay America - Phoenix - Midtown. We strive to exceed our guests' expectations, and we are pleased that we accomplished this while you were here. Thanks again for the 5-star rating and we hope to see your again soon. Sincerely, General Manager
Nice downtown hitell Nice hotel in downtown and eat in the kitchen and relaxed licationb
Business response:
Thank you for choosing to stay at Extended Stay America - Phoenix - Midtown. We are delighted to know you were comfortable here and that our location in the downtown perfectly suited your needs. It was a pleasure hosting you, and we look forward to welcoming you back soon! Sincerely, General Manager
Nice staff but... The rooms were mostly clean. One of us had to switch rooms because the smell of cigarette smoke was overwhelming (and the hotel is non-smoking); then the next room had a leftover pizza in the nightstand drawer. Breakfast is muffins and granola bars and they go fast, so you have to get in early. There are construction workers that stay there frequently, and when they aren't working they are getting drunk in the parking lot, and they will tell you: "I'm so *expletive* drunk." Despite the mishaps and annoisan... read more
Business response:
Thank you for choosing to stay at our hotel. Although you liked the service provided by our staff, we are sorry for the cleanliness issue you experienced during your stay and regret the inconvenience it caused. On rare occasions we have guests who do not adhere to the property rules, resulting in disrupted sleep and annoyance for all those in the immediate vicinity. We sincerely apologize for this discomfort and hope you will give us a chance to serve you better in the future. Sincerely, General Manager
Business response:
Jean, thank you for your 4-star rating. I am glad your overall visit was an enjoyable one. We value your feedback and hope to see you soon at Extended Stay America - Phoenix – Midtown. Sincerely, General Manager
Great hotel The place is in good condition. The rooms have large refrigerators and stoves, and they'll give you cookware if you want. It's a bit far from downtown but is close to the light rail.
Business response:
David, it's a pleasure to read your fantastic review about Extended Stay America - Phoenix - Midtown. We are thrilled you had an excellent visit and that you were especially impressed with your well-appointed room and our convenient location. On behalf of everyone here, we invite you to stay with us again the next time you visit our area. Sincerely, General Manager
It was okay for that price. Just no room cleaning service every day.
Business response:
Thank you for being our guest. We are glad you were overall pleased with your visit to our hotel and the value we offered. Since we are an extended stay property, our housekeeping service is designed for our long term guests and done on a weekly basis to respect their privacy and to offer minimal intrusion to their homelike stay. However, this service is always available upon request for an additional fee. We value your business and hope that you will choose us again. Sincerely, General Manager
Dirty room Bed sheets weee not changed out from the last stay. Shower was still dirty from the last stay.
Business response:
Thank you for taking the time to review our hotel. I am disappointed to read about the issues you encountered and sincerely apologize for falling short of your expectations. Steps have already been taken to make sure we don't repeat these mistakes. I hope we have the opportunity to demonstrate this to you on a future visit. Sincerely, General Manager
A nice hotel close to a lightrail station I checked in quite late (@11 pm) due to my late arrival and the front door was locked. I picked up the phone near the door and called the front desk for checking in. No complain, the staff was very patiently aided me in checking in, introduced me the hotel policy, the availability of utensils, the location of the fitness center and how to order to save money. The room was tidy and neat when I first stepped in. It inlcudes a big refridge, cooking stoves, a sink and a few cabinets. It... read more
Business response:
Tim, thank you for posting a review so future travelers can read about your pleasant experience here at Extended Stay America - Phoenix - Midtown. We are thrilled to read that you loved our helpful front-desk associates, convenient location which was perfect for your needs and your well-equipped room as well. Reviews like yours make it all worthwhile. It was great to have you here, and we look forward to your next stay with us soon. Sincerely, General Manager
Service-minded personale. Rigtig fint hotel, rigtig god service og meget venligt og hjælpsomt personale.
Business response:
Kirsti, thank you for being our guest and for taking the time to review your experience at Extended Stay America - Phoenix - Midtown. . It's so nice to know you had a comfortable visit and you were pleased with the exceptional service from our staff. We look forward to welcoming you back soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Phoenix - Midtown
How is Extended Stay America - Phoenix - Midtown rated?
Extended Stay America - Phoenix - Midtown has a 4.3 star rating with 1,663 reviews.
When is Extended Stay America - Phoenix - Midtown open?
Extended Stay America - Phoenix - Midtown is open now. It will close tomorrow at 12:00 a.m.