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Extended Stay America - Phoenix - Midtown

4.3
  • Hotels
  • Phoenix, AZ

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

217 West Osborn Rd., Phoenix, AZ, 85013, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.31,663 reviews
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Anonymous's profile image
Anonymous 
7 years ago

overall ok. free breakfast consisted of coffee and instant oatmeal 

Business response:

Thank you for your visit. We are glad to see you had an overall good stay, but I am sorry for failing to meet all of your expectations. We hope you will give us another chance to provide you with a better stay experience. Sincerely, Hotel Management 

xq's profile image
7 years ago

Business response:

Thank you for your fantastic rating! We're pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, General Manager 

Edwin B.'s profile image
Edwin B. 
7 years ago

Very nics 

Business response:

Thank you for being our guest at Extended Stay America. We are delighted to know you were comfortable here and were impressed with all the aspects of our hotel. I will be sure to share your compliments with my entire team for a job well done! It was a pleasure hosting you, and we look forward to serving you again soon! Sincerely, General Manager 

Aaron's profile image
7 years ago

Business response:

Aaron, we are delighted you had an excellent stay at Extended Stay America. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit. Sincerely, General Manager 

Kathy's profile image
7 years ago

Work Had to stay downtown for work. Hotel was full and understaffed. 

Business response:

Kathy, thank you for being our guest. We are sorry you did not enjoy your stay, and we apologize for failing to live up to your expectations. We hope you will return so that we can have an opportunity to provide you with a better experience. Sincerely, General Manager 

davina's profile image
davina 
7 years ago

Bad experience When we checked in, the clerk was rude, we felt unwelcome, the place was unsecured, people were wondering around everywhere, and you could hear everything, not very clean..I would not stay here again. 

Business response:

Thank you for sharing your feedback. We are pleased our location was ideal for your needs, but I am sorry for not meeting your expectations. We hope you will consider giving us another opportunity so that we can provide you with an improved visit. Sincerely, General Manager 

Dorothy's profile image
Dorothy 
7 years ago

Amazing Our room was amazing. We had lot of room. Everything was fresh and clean. 

Business response:

Dorothy, thanks for choosing Extended Stay America for your stay. We are glad to know all went great during your visit and that you were impressed with clean, spacious room. It was such a pleasure hosting you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, General Manager 

Judith's profile image
Judith 
7 years ago

No light in the closet. Barking dogs, next room over, during the day, quiet at night. Outside door slamming. Front desk woman very nice! 

Business response:

Judith, thank you for sharing your experience of your stay with us. Although we're happy to know you liked one of our font desk personnel and that you had a good night's rest, we're sorry for the disturbance you had during the day time. We apologize the inconvenience caused and hope you will visit us again. Sincerely, General Manager 

Matthew's profile image
Matthew 
7 years ago

Not bad in a pinch Place is clean. Room was ok. Bed was hard. But the walls were thin. I could hear thong going on all night. Random people up and down the hall. The ruckus didnt start until after 10pm too. 

Business response:

Matthew, thank you for being our guest. We are happy to know you liked our clean environment and had a pleasant time here. With that said, we apologize for the inconvenience you had here. Your feedback is appreciated as it will help us improve our service and facilities moving forward. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager 

Frequently asked questions about Extended Stay America - Phoenix - Midtown

How is Extended Stay America - Phoenix - Midtown rated?

Extended Stay America - Phoenix - Midtown has a 4.3 star rating with 1,663 reviews. 

When is Extended Stay America - Phoenix - Midtown open?

Extended Stay America - Phoenix - Midtown is open now. It will close tomorrow at 12:00 a.m.