Extended Stay America - Phoenix - Midtown

Business response:

Thanks so much for choosing Extended Stay America. It's so nice to know that we met all of your expectations, and that you were especially happy with our convenient location. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit. Sincerely, Hotel Management 

Business response:

Colleen, thank you for your review. We are glad to read you liked our convenient location and the spaciousness of your room. That being said, we are sorry for the issues you experienced with your room. We have shared your feedback with our maintenance team to check and fix it. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management 

Business response:

Robert, thanks for your overnight stay at Extended Stay America. We are glad to read you had a relaxing time here and that you liked your well-equipped room. In regard to wifi, we have followed up with our Engineering team to address and correct the issues for future guests experiences. We hope you will consider returning to our hotel the next time you are in area. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We are glad to know all went great during your visit and that you were satisfied with all that we have to offer. It was a pleasure having you here, and we look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Thanks for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management 

Business response:

Wow - Karen, thanks for the awesome feedback. Making sure that every guest has an excellent experience is our #1 priority, and everyone on the team appreciates hearing these compliments. Thanks once more for your business to Extended Stay America, and we look forward to having you as our guest again in the near future. Sincerely, Hotel Management 

Business response:

Steven, thank you for the positive review and for taking time to recognize our hotel. We are delighted to know how much you enjoyed your stay and the excellent service provided by our staff. Thanks for being our guest. We can't wait to welcome you back to Extended Stay America. Sincerely, Hotel Management 

Business response:

Thank you for choosing to stay at Extended Stay America. We are delighted to know you were comfortable here and were impressed with all the aspects of our hotel. We will certainly pass along your feedback to the appropriate team regarding food and beverage selections at our hotel. Thanks again for your feedback, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management