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Extended Stay America - Phoenix - Peoria
- Hotels
- Peoria, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
7345 W. Bell Rd., Peoria, AZ, 85382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Felipe, thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
The space in the room and cute kitchen..love it. Cleaness and the dishes where a plus as well..
Business response:
Thank you for your response and look forward to seeing you again
It was nice that there was a kitchen facility. No dishes at all though. The bed was very comfortable. It had a horrible smell in the room and they should not advertise complimentary breakfast. Having oatmeal packets next to the coffee is not complimentary breakfast
Business response:
Yes we don't provide Kitchen items but at the front desk the GSR always mentions to the arriving guests if you want dishes or pans or any other item come back to the front desk and we will get them for you. The question about the Grab n Go that is also mentioned at checkin and the GSR simply tells the arriving guest that it is a Grab n go only with muffins. granola bar, variety of oatmeal and also hot chocolate, tea, coffee. Again explained to every guest when check-in into the hotel.
Business response:
Raul, thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
They deserve all stars Best hotel I've stayed in since I've started hoteling
Business response:
Thank you for the great review of Extended Stay America! It is always exciting to know that we met all your expectations and we are glad you enjoyed your stay. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Breakfast was a little weak, not enough choices. Had to go out to breakfast at a restaurant.
Business response:
Thank you for reviewing your experience at our hotel. Although you had an overall comfortable stay, we are sorry to know our grab-and-go breakfast offerings weren’t to your satisfaction. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. We hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management
Staff was bit rude, room smelled and beds were not comfortable, toilets had issues flushing
Business response:
Ricky, our number one priority is to make sure you have a comfortable stay, so we sincerely apologize for the odor and service issues you experienced during your stay. We truly regret the inconvenience these caused. We never want our guests to leave unhappy, and we are sorry for letting you down. We appreciate the feedback as it will help us to improve our future guest experiences. We hope you will give us another chance to demonstrate the excellent service we strive to provide every guest. Sincerely, Hotel Management
This property doesnt have room service if you dont stay over a week. Need to fix that.
Business response:
Yes with extended stay hotel don't have every day housekeeping once a week only. They will never change as we are extendedstay hotels
Our stay @extended stay American in Phoenix-peoria was amazing will go there again in the future.
Business response:
Thank you for writing about your stay at Extended Stay America. It is always great to see our guests have enjoyed their stay with us, and comments like yours reassure us that we are on the right track. We look forward to welcoming you back the next time you're in Phoenix. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Peoria
How is Extended Stay America - Phoenix - Peoria rated?
Extended Stay America - Phoenix - Peoria has a 4.3 star rating with 1,333 reviews.
When is Extended Stay America - Phoenix - Peoria open?
Extended Stay America - Phoenix - Peoria is open now. It will close tomorrow at 12:00 a.m.