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Extended Stay America - Phoenix - Scottsdale
- Hotels
- Scottsdale, AZ
About this business
Location details
10660 N. 69th St., Scottsdale, AZ, 85254, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Sure
Business response:
Dear Guest, Thank you for your feedback. We strive to provide a comfortable and consistent experience, and your comment has been noted. Your input is appreciated, and it would be a pleasure to welcome you again on a future visit. Sincerely, Hotel Management
Trisha the Manager was AMAZING!!! She went above and beyond. The rooms were clean, the floors were clean! I've stayed in many hotels where the laminate flooring never feels clean. It was clean! Rooms were spacious and the grounds of the hotel were clean and pride has been shown to keep it looking that way. The breakfast could have used stronger coffee. Ha! We will stay here again!
Business response:
Thank you so much for choosing to stay with us and for taking the time to share such a wonderful review. I truly appreciate your kind words and recognition—it means a great deal to me, but even more so to our entire team. While I’m grateful for the personal mention, the pride you noticed throughout the rooms, floors, and grounds is absolutely a reflection of the hard work and dedication of our whole staff. They genuinely care about our property and our guests, and it shows in everything they do each day. As for the coffee—du... read more
Front desk staff were great, super friendly! We loved having a kitchen and being able to cook our own meal after a week of eating out. The room seemed very old and had that old smell but other than that, it served its purpose.
Business response:
Dear Guest, We are glad that the front desk team made such a positive impression and that the in-room kitchen added convenience to your stay, especially after time spent traveling. Being able to prepare your own meals can make a big difference in comfort. However, your comments regarding the room condition and overall freshness are noted, as these details contribute to the overall experience. Your feedback will be shared with the team to support ongoing improvements. We would be happy to welcome you back for an even better s... read more
Rooms are clean. Staff is friendly. Parking is great. The only issue we had was that we had to throw our own trash in the dumpster, but the dumpster hasn’t been picked up in weeks.
Room had dirty wash cloth hanging in the shower. Also smelt like cigarettes. Gym is subpar at best.
Business response:
Dear Guest, We are genuinely sorry for the cleanliness issues with your room and any oversight on our part. We understand how important it is not just to have a spotless room but also one that is free of smoke. We have strict policies prohibiting smoking in specific areas; therefore, we appreciate you bringing this to our attention so we can address it appropriately. We are also sorry the fitness facilities did not meet your expectations. Feedback like yours helps us improve, and we hope to have the opportunity to make your ... read more
Spacious clean room, convenient, and reasonably priced for the area.
Business response:
Dear Guest, Thank you for staying with us and posting your kind remarks about our hotel, Extended Stay America. It is wonderful to read that you enjoyed our spacious, comfortable guest rooms and convenient location and found us to be an excellent value. We are thrilled to share your feedback with our team, as they always love hearing feedback from our guests. It was a pleasure having you stay with us, and we hope you will choose us again! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Scottsdale
How is Extended Stay America - Phoenix - Scottsdale rated?
Extended Stay America - Phoenix - Scottsdale has a 3.3 star rating with 1,724 reviews.
When is Extended Stay America - Phoenix - Scottsdale open?
Extended Stay America - Phoenix - Scottsdale is open now. It will close tomorrow at 12:00 a.m.