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Extended Stay America - Phoenix - Scottsdale
- Hotels
- Scottsdale, AZ
About this business
Location details
10660 N. 69th St., Scottsdale, AZ, 85254, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was clean and comfortable. Friendly staff. Bathtub/shower could use some non slip added to the bottom. We have stayed here before, we will stay again. Overall, a very nice place in a good location.
The staff there is exceptionally good. Beds are wonderful.
About nothing for breakfast!
Business response:
Dear Guest, Thank you for sharing your thoughts regarding your recent stay. We appreciate your feedback and are sorry to learn that the morning offerings did not meet your expectations. Your comments are valuable and will be shared with our team as we continually look for ways to improve our services and amenities. We are grateful for your input and hope to have the opportunity to welcome you back for a more satisfying experience in the future. Sincerely, Hotel Management
Very limited coffee in the morning is considered breakfast here. Surrounding area feels Safe… Dated hallways. Housekeeping only Every 14days. 4registered guests with only 3pillows to use.
Business response:
Dear Ruth, Thank you for taking the time to share your feedback. We appreciate your positive remarks about the surrounding area and are glad you felt comfortable during your stay. However, we sincerely apologize for the concerns you encountered with room supplies and breakfast offerings. We also apologize if the details about our housekeeping services were not shared at check-in. While our service is designed for long-term guests, offering minimal intrusion to their home-like stay, we are happy to provide this service for a ... read more
My stay No continental breakfast...cooffee was gone at 830am no one made more. Room was excellent...clean, quiet.
Business response:
Dear Justin, We are glad to hear you enjoyed your clean and quiet room during your stay at our hotel. We sincerely apologize for the inconvenience caused by the breakfast and coffee not being replenished on time. Your feedback is important, and we will share it with our team to ensure improvements are made. We hope you will visit us again so we can provide an even better experience throughout your stay. Sincerely, Hotel Management
Excellent place
The hotel was so very nice and very quiet. The kitchen and bedroom were separated and it was really cozy. It was very clean and felt safe in the area. My husband and I went across the street to Ajo Al restaurant and have the greatest time. This hotel stay was so great that we decided this would be the only hotel we will go to in the future. We loved every aspect of the experience.
Business response:
Dear Lew, We are delighted to hear that you and your husband enjoyed your stay at the Extended Stay America. It’s wonderful that the separate kitchen and bedroom added to the comfort, and that the property’s cleanliness and safe surroundings enhanced your experience. We are also glad you were able to visit the nearby restaurant across the street. Your kind words inspire us to maintain this standard, and we look forward to welcoming you again for another exceptional stay. Sincerely, Hotel Management
There was no breakfast for 7nites except for coffee. Tea. Hot choco daily. We had 3pillows yet 4of us reserved/ stayed in the room despite of repeated pillow request. Suggesting hotel to provide mop/ cleaning materials when housekeeping is scheduled every 14days only. It was eye- opening
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We appreciate your thoughtful observations about your stay and the amenities provided. Your comments regarding breakfast options and in-room supplies have been shared with our management team for attention. Feedback like yours helps us identify areas for improvement and enhance the quality of our accommodations. We value your input and hope to welcome you again in the future. Sincerely Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Scottsdale
How is Extended Stay America - Phoenix - Scottsdale rated?
Extended Stay America - Phoenix - Scottsdale has a 3.3 star rating with 1,588 reviews.
When is Extended Stay America - Phoenix - Scottsdale open?
Extended Stay America - Phoenix - Scottsdale is open now. It will close tomorrow at 12:00 a.m.