This profile has been claimed by the business owner or representative.
Extended Stay America - Phoenix - Scottsdale
- Hotels
- Scottsdale, AZ
About this business
Location details
10660 N. 69th St., Scottsdale, AZ, 85254, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Laura and Vanessa at the Front Desk were customer-friendly and made check-in and out a breeze. Wonderful smiling faces which is desperately needed this day and age in the hospitality industry. Hotel is very aged and smells like a nursing home. Room was relatively quiet but the bed and linens are similar to a Super 8 / Motel 6. The property is very nice (grass, trees, parking lot well put) and in a great part of the city, but there are also homeless people in the parking lot if that concerns you. I’m sure they’re harmless and... read more
Great
Business response:
Dear Guest, We are delighted to hear that you had a great experience during your stay at Extended Stay America. Knowing that your visit went well truly encourages our team, as we strive to create a welcoming and comfortable atmosphere for every guest. Your kind words mean a great deal to us, and we appreciate you taking a moment to share them. We look forward to having you back the next time you are in the area. Sincerely, Hotel Management
Room was clean and comfortable. Friendly staff. Bathtub/shower could use some non slip added to the bottom. We have stayed here before, we will stay again. Overall, a very nice place in a good location.
The staff there is exceptionally good. Beds are wonderful.
About nothing for breakfast!
Business response:
Dear Guest, Thank you for sharing your thoughts regarding your recent stay. We appreciate your feedback and are sorry to learn that the morning offerings did not meet your expectations. Your comments are valuable and will be shared with our team as we continually look for ways to improve our services and amenities. We are grateful for your input and hope to have the opportunity to welcome you back for a more satisfying experience in the future. Sincerely, Hotel Management
Very limited coffee in the morning is considered breakfast here. Surrounding area feels Safe… Dated hallways. Housekeeping only Every 14days. 4registered guests with only 3pillows to use.
Business response:
Dear Ruth, Thank you for taking the time to share your feedback. We appreciate your positive remarks about the surrounding area and are glad you felt comfortable during your stay. However, we sincerely apologize for the concerns you encountered with room supplies and breakfast offerings. We also apologize if the details about our housekeeping services were not shared at check-in. While our service is designed for long-term guests, offering minimal intrusion to their home-like stay, we are happy to provide this service for a ... read more
My stay No continental breakfast...cooffee was gone at 830am no one made more. Room was excellent...clean, quiet.
Business response:
Dear Justin, We are glad to hear you enjoyed your clean and quiet room during your stay at our hotel. We sincerely apologize for the inconvenience caused by the breakfast and coffee not being replenished on time. Your feedback is important, and we will share it with our team to ensure improvements are made. We hope you will visit us again so we can provide an even better experience throughout your stay. Sincerely, Hotel Management
Excellent place
There was no breakfast for 7nites except for coffee. Tea. Hot choco daily. We had 3pillows yet 4of us reserved/ stayed in the room despite of repeated pillow request. Suggesting hotel to provide mop/ cleaning materials when housekeeping is scheduled every 14days only. It was eye- opening
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We appreciate your thoughtful observations about your stay and the amenities provided. Your comments regarding breakfast options and in-room supplies have been shared with our management team for attention. Feedback like yours helps us identify areas for improvement and enhance the quality of our accommodations. We value your input and hope to welcome you again in the future. Sincerely Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Scottsdale
How is Extended Stay America - Phoenix - Scottsdale rated?
Extended Stay America - Phoenix - Scottsdale has a 3.3 star rating with 1,599 reviews.
When is Extended Stay America - Phoenix - Scottsdale open?
Extended Stay America - Phoenix - Scottsdale is open now. It will close tomorrow at 12:00 a.m.