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Extended Stay America - Phoenix - Scottsdale
- Hotels
- Scottsdale, AZ
About this business
Location details
10660 N. 69th St., Scottsdale, AZ, 85254, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff courteous. Rooms need thorough cleaning, carpets cleaned, under beds as well. Otherwise, great stay
Business response:
Dear Guest, We sincerely regret that the room’s cleanliness did not meet your expectations. We appreciate you bringing this to our attention and will share it with the housekeeping team for review and corrective actions. We truly appreciate your kind remarks regarding our courteous team and are pleased this contributed positively to your visit. We hope to have the opportunity to provide you with an even more seamless experience in the future. Sincerely, Hotel Management
Room smelled musty. Can tell it was smoked in. Maid never came to change anything out in 5 days
Business response:
Dear Guest, We are dedicated to providing a welcoming environment for our guests. However, we regret that the room's atmosphere affected your comfort. Your comments have been noted and will be shared with our housekeeping team to help improve the overall guest experience. Additionally, please know that our housekeeping is done weekly to respect our guests' privacy and minimize intrusion, and we are always happy to provide fresh linens and whatever we can to make the most of your stay. If there was any miscommunication about ... read more
Its was comfy
Great staff very friendly. Location location location
Business response:
Hi Stephen, Thank you so much for your wonderful 10‑star review! We're thrilled to hear that you enjoyed your stay and that our friendly staff and great location made a positive impression. It was our pleasure to have you with us, and we truly appreciate you taking the time to share your experience. We hope to welcome you back to Extended Stay America Suites Phoenix–Scottsdale again soon! Safe travels, Extended Stay America Suites Phoenix–Scottsdale
Great staff. Clean rooms. Close to everything you need. I would have liked to have stayed longer but they increase the room rate $15 dollars every week.
Room was clean
Business response:
Dear Guest, A fresh and comfortable space can make all the difference, and we are glad that stood out during your visit. Thank you for choosing Extended Stay America and for sharing your feedback. Our team works hard to create a welcoming environment where guests can feel at ease. We appreciate you taking the time to let us know and hope to have the pleasure of hosting you again in the future. Sincerely, Hotel Management
Stayed 4 nights in two different rooms. The first room was located next to an exit door and there were people in and out all night. It was impossible to get sleep with the door continuously slamming. Fortunately the Manager and other staff were extremely accommodating and moved me to another room which was quiet all night. The staff was great. The rooms were nice. The price was reasonable. The location was great. Little to no breakfast offered.
Coffee pot on request.
Business response:
Dear Guest, We’re glad you were able to get a coffee pot during your stay! It’s always our goal to ensure guests have the conveniences they need to feel at home. Our team at Extended Stay America is happy to assist with requests like this and looks forward to making future visits just as comfortable and accommodating. We appreciate your feedback and hope your next stay is even more enjoyable. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Scottsdale
How is Extended Stay America - Phoenix - Scottsdale rated?
Extended Stay America - Phoenix - Scottsdale has a 3.3 star rating with 1,724 reviews.
When is Extended Stay America - Phoenix - Scottsdale open?
Extended Stay America - Phoenix - Scottsdale is open now. It will close tomorrow at 12:00 a.m.